Rachel Smith
Sales Associate
Columbia,MD
Summary
Reliable Sales Associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.
Overview
2
2
years of post-secondary education
Work History
Greeter
Election Support Services
Eldersburg, MD
10.2020 - 10.2020
- Greeter October 26th, October 28th, October 29th & October 31st (2020).
- Performed line management.
- Informed voters' with any questions regarding ballot marking system (write-in or electronic) and any directions within polling place.
Employee
Barnes & Noble College, Howard Community College
Columbia, MD
07.2020 - 09.2020
- Hired as seasonal worker.
- Processed, pulled, and shipped online orders.
- Applied interpersonal and communication skills to establish selling relationship with over 30 customers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Kept front and back areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Howard Community College
07.2020 - Current
High School Diploma -
Wilde Lake High School
09.2018 - 08.2020
Skills
Organization
Interpersonal
Adaptable
PunctualTeamwork
Customer serviceMultitaskingProblem resolution
Spanish (Intermediate)
Time-managementInventory management
Microsoft applications proficiency
Sales processing
Security awareness
Shipping And Receiving
Inbound And Outbound Calling
Additional Information
- AWARDS , AP with WE Service Recognition (Sophomore year) National Spanish Honor Society (Freshman year at Paint Branch High School; prior to moving to WLHS) Rho Kappa Social Studies Honor Society (Junior year) National Honor Society (Junior year) Delta Scholars (Junior year) Student of the Month (2 x - Sophomore year)
Timeline
Greeter
Election Support Services
10.2020 - 10.2020
Employee
Barnes & Noble College, Howard Community College
07.2020 - 09.2020
Howard Community College
07.2020 - Current
High School Diploma -
Wilde Lake High School
09.2018 - 08.2020