Experienced telecom professional with over 28 years of expertise in telecommunications, spanning from 2G to 5G, including Core Transport Network. A techno-commercial senior executive with strong business and technical acumen, adept at people management. An enterprise architecture (EA) specialist, customer-focused, and performance-driven Pre-Sales & Marketing leader with a proven track record of excelling in competitive environments. Passionate about identifying market trends, co-creating strategic deals, and presenting tailored solutions across Consumer, Digital, and Enterprise channels. Possesses strong leadership and relationship skills and a knack for analytical problem-solving. Successfully secured numerous major Enterprise Business Solutions yearly. My extensive experience and successful project deployments demonstrate my expertise in delivering cutting-edge solutions in the telecom industry. With the skills in technical design, strategic thinking, and business development will make me a valuable asset to any organization in this field. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Professional Certification
As Senior Management
As the Regional Senior Manager at SACOFA Sdn. Bhd, I oversee enterprise sales for the emerging market in Peninsular Malaysia, with a primary focus on SDWAN, Fixed, IoT, MSP, DRaaS, IaaS, and SAAS solutions. I have successfully developed and implemented solution sales strategies for Enterprise accounts and played a pivotal role in co-creating strategic deals. Additionally, I spearheaded the transformation of the sales unit, implementing new CRM tools and processes aimed at achieving a significant market share by 2024, improving customer experience, and reducing churn rates.
Tier 1 Senior Manager at Maxis Communications Bhd. Leading the Enterprise Solution Architect and Technical Design team, focusing on SDWAN, Fixed, IoT, MSP, and SAAS solutions. Developed and executed solution sales strategies for the Top 100 Enterprise accounts. Key influencer in Co-Creation for Strategic Deals. Achieved a remarkable 180% year-over-year growth in 2022-2023. Implemented new CRM tools/processes for improved customer experience and reduced churn rates.
Led Core Network Engineering, responsible for designing, building, configuring, and commissioning networks, ensuring interoperability between different manufacturers' equipment. Managed data security, network maintenance, installation, configuration, and troubleshooting. Played a key role in product and business development, customized solutions, and new technology feasibility studies.
Key Major Achievements:
As Lead Solution Architect, I've successfully deployed several major projects:
References:
Ismail Ali, Head of Solution Architect & Presales Maxis, +6012 326 6476
Mohamed Fitri bin Abdullah, MD-Oracle Malaysia, +60 1 200 0700
Iskandar Razak, CELCOMDIGI, +60 19 229 8988
Kevin Henry, GSMA-GSM Association, +60 18 200 5555
Shanti Jusnita, CMO Telekom Malaysia, +60 19 381 0188