OLUWA TOBI
SENIOR TALENT ACQUISITION & RPO DELIVERY LEADER
Franklin, Tennessee,United States
Summary
Strategic talent acquisition and recruiting operations leader with 10+ years of experience driving full-cycle recruitment, client partnership, and delivery execution across high-volume and mid-market hiring environments. Proven success leading recruitment strategies, stakeholder engagement, candidate experience initiatives, and hiring operations within fast-paced growth organizations. Recognized for building trusted relationships with hiring leaders and candidates while improving hiring efficiency, recruitment delivery, and operational consistency. Strong expertise in RPO environments, workforce planning, recruiting process optimization, candidate engagement, and cross-functional collaboration within high-performance talent organizations.
Overview
14
14
years of professional experience
Work History
Talent Advisor & Delivery Lead | Mid-Market RPO
Randstad
01.2025 - Current
- Spearhead recruiting delivery and talent acquisition strategy initiatives supporting mid-market RPO clients across multiple business functions and hiring environments.
- Lead stakeholder engagement and workforce planning discussions with hiring managers and client leadership to align recruiting execution with organizational hiring objectives and operational priorities.
- Orchestrate full-cycle recruitment activities including sourcing, candidate evaluation, interview coordination, offer management, and hiring process optimization to improve delivery outcomes and hiring efficiency.
- Champion candidate experiences initiatives through transparent communication practices, relationship management, and process consistency while maintaining strong client satisfaction and retention standards.
- Streamline recruiting workflows and operational coordination between internal recruiting teams and client stakeholders to improve hiring timelines, communication flow, and execution consistency.
Senior Recruiter
Indeed
01.2019 - 01.2025
- Spearheaded full-cycle recruiting operations supporting high-volume and strategic hiring initiatives across diverse business functions and talent markets.
- Championed relationship-building strategies with candidates and hiring managers to strengthen engagement, improve hiring experiences, and drive long-term recruitment success.
- Directed sourcing, screening, interview preparation, offer coordination, and candidate management activities while maintaining high standards of operational efficiency and hiring quality.
- Collaborated cross-functionally with recruiting leadership and internal stakeholders to optimize recruiting workflows, strengthen hiring processes, and improve overall recruitment performance metrics.
- Pioneered candidate communication standards centered on transparency, responsiveness, and professionalism, contributing to stronger employer brand perception and candidate trust.
Recruiter II
Indeed
Pittsburgh, PA
01.2018 - 01.2025
- Executed recruitment strategies supporting large-scale hiring initiatives across multiple departments and operational teams within fast-paced hiring environments.
- Managed high-volume candidate pipelines while maintaining consistent engagement, screening quality, and process accuracy throughout full recruitment lifecycles.
- Coordinated closely with hiring managers to understand workforce requirements, align talent strategies, and accelerate hiring outcomes across priority openings.
- Streamlined recruitment administration and candidate tracking processes to improve workflow organization, hiring visibility, and communication efficiency.
Client Success Specialist
Indeed
Scottsdale, AZ
01.2017 - 01.2018
- Managed client relationships and service delivery operations focused on customer satisfaction, issue resolution, and operational support across recruiting-related service environments.
- Championed customer engagement strategies that strengthened client retention, improved communication consistency, and enhanced overall service experience performance.
- Collaborated with internal teams to resolve operational challenges, improve service workflows, and maintain strong client partnership standards.
Customer Service Manager
CYBERWELD
Mesa, AZ
01.2015 - 01.2017
- Directed customer service operations, team performance management, and client support initiatives within a fast-paced operational environment.
- Led employee coaching, workflow coordination, and service delivery improvement efforts to strengthen operational efficiency and customer satisfaction outcomes.
- Spearheaded conflict resolution and customer relationship management strategies while maintaining high service quality and communication standards.
- Streamlined customer support processes and internal coordination procedures to improve response times, issue resolution efficiency, and operational consistency.
Customer Service Team Lead
Origami Owl (Think Goodness)
Chandler, AZ
01.2012 - 01.2015
- Supervised customer support operations and team performance initiatives while ensuring high-quality service delivery and customer engagement standards.
- Coordinated employee training, onboarding, and workflow management activities to support operational performance and service consistency.
- Championed customer-first communication strategies that improved relationship management, issue resolution effectiveness, and customer satisfaction performance.
- Collaborated with leadership teams to improve support operations, strengthen internal communication flow, and enhance overall service execution.
Skills
- ATS & Recruiting Platforms
- Candidate Relationship Management (CRM) Systems
- LinkedIn Recruiting
- Talent Sourcing Platforms
- Workforce Planning Tools
- Interview Coordination Systems
- Recruitment Reporting & Tracking
- Client Relationship Management Tools
- Microsoft Office Suite
- Operational Workflow Systems
Core Leadership Competencies
- Talent Acquisition & Recruitment Leadership
- Recruitment Process Outsourcing (RPO)
- Full-Cycle Recruiting
- Strategic Hiring & Workforce Planning
- Client & Stakeholder Relationship Management
- Candidate Experience Optimization
- Mid-Market Hiring Strategy
- Recruiting Operations & Delivery Management
- High-Volume Recruitment
- Talent Pipeline Development
- Cross-Functional Collaboration
- Process Improvement & Operational Efficiency
- Employer Branding & Candidate Engagement
- Team Leadership & Coaching
- Customer Experience Management
Technical Recruiting Tools
- ATS & Recruiting Platforms
- Candidate Relationship Management (CRM) Systems
- LinkedIn Recruiting
- Talent Sourcing Platforms
- Workforce Planning Tools
- Interview Coordination Systems
- Recruitment Reporting & Tracking
- Client Relationship Management Tools
- Microsoft Office Suite
- Operational Workflow Systems
Languages
English
Advanced (C1)
Spanish
Intermediate (B1)
German
Intermediate (B1)
Italian
Intermediate (B1)
Locations
- USA, USA
- Pittsburgh, Pittsburgh, PA
- Scottsdale, Scottsdale, AZ
- Mesa, Mesa, AZ
- Chandler, Chandler, AZ
Timeline
Talent Advisor & Delivery Lead | Mid-Market RPO
Randstad
01.2025 - Current
Senior Recruiter
Indeed
01.2019 - 01.2025
Recruiter II
Indeed
01.2018 - 01.2025
Client Success Specialist
Indeed
01.2017 - 01.2018
Customer Service Manager
CYBERWELD
01.2015 - 01.2017
Customer Service Team Lead
Origami Owl (Think Goodness)
01.2012 - 01.2015