Hi, I’m
Olivia Battles
Ozark,AR
Summary
A motivated student seeking an opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships, and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals. Prepared for the challenges of the position and am ready to use my abilities in communication and problem-solving to meet company goals.
Overview
10
years of professional experience
Work History
Arkansas Tech UniversityRussellville, AR
Student Tour Guide
01.2021 - Current
Job overview
- Built personal relationships with guests to promote positive experiences.
- Do data entry for the admissions office.
- Work as a secretary for the admissions office.
- Manage Arkansas Tech Admissions' social media pages
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Guided groups of up to 40 people on tours of The University.
- Trained apprentice guides to educate on information to present to tourists and travelers.
- Provided information through narratives on various sites throughout the Russellville area, relaying little-known stories to provide interest.
Myself, Arkansas
B-Utiful Non-Profit Organization
01.2018 - Current
Job overview
- I launched this program to meet the hair care needs of ethnic foster children in my area
- As a biracial child myself I understand the correlation between the appearance of your hair and self-esteem
- I reached out to and partnered with hair care companies to create care bags for foster families of diversity.
- Have reached at least 75 families in the state of Arkansas.
- Sold approximately 50 shirts and donated proceeds to local youth shelters.
- The bags include hair care samples/ supplies and information about caring for different types of hair
- My hope is to expand this program to other states and to inspire other young people to donate in their areas
- Observed packing operations to verify conformance to specifications.
- Managed costs and quality of the organization.
Arkansas Tech UniversityRussellville, AR
Resident Assistant
01.2020 - 01.2021
Job overview
- Complete rounds bi-weekly
- Encouraged community atmosphere by implementing educational and social programs.
- Complete room checks
- Monitor the safety of students
- Host events bi-weekly for the hall
- Developed rapport to create a safe and trusting environment for care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
SephoraRussellville, AR
Sales Associate
01.2019 - 01.2020
Job overview
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Completed daily cleaning hours.
- Complete makeovers on clients.
- Host events for the store.
Ozark Community CenterOzark, AR
Lifeguard/ Receptionist
01.2017 - 01.2019
Job overview
- Monitored the safety of guests in and around the swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Education
Alma School District, Alma, AR
High School Diploma
05.2019
Arkansas Tech University, Russellville, AR
Associate of Arts from General Education
05.2022
Arkansas Tech University
Bachelor’s from Professional Studies, Marketing And Public Relations
05.2023
Skills
- Group Tours
- Organizational Leadership
- Teamwork and Collaboration
- Activity Oversight
- Ability to Lift 40 Pounds
- Flexible and Adaptable
Accomplishments
- Miss Arkansas Organization Semifinalist
- Member of National Honor Society
- Created my own Non-Profit Organization, B-Utiful.
- Medical Application of Science for Health participant.
Timeline
Student Tour Guide
Arkansas Tech University
01.2021 - Current
Resident Assistant
Arkansas Tech University
01.2020 - 01.2021
Sales Associate
Sephora
01.2019 - 01.2020
B-Utiful Non-Profit Organization
Myself
01.2018 - Current
Lifeguard/ Receptionist
Ozark Community Center
01.2017 - 01.2019
Alma School District
High School Diploma
Arkansas Tech University
Associate of Arts from General Education
Arkansas Tech University
Bachelor’s from Professional Studies, Marketing And Public Relations
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