Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Languages
Timeline

Nishant Shrivastava

Senior Business Analyst
Gurugram
Grow through whatever you go through.
Nishant Shrivastava

Summary

A seasoned business process and systems analyst with over 10 years of experience as the functional point of contact and consultant to global business and technology teams for a multitude of enterprise, web and mobile software development projects, with focus on continuous improvement through an enhanced value proposition focused IT roadmap.

An excellent communicator with proven expertise around communicating (verbal and written) and collaborating with culturally diverse teams and CXO level individuals across a wide array of industry domains.

Overview

12
12

Years of professional experience

10
10

Years of Business Analysis experience

16
16

Projects lead and delivered as a Business Analyst

4
4

Years of University education

3
3

Countries worked in

Senior Associate 2 - Business Analysis

Avizva Solutions Pvt. Ltd.
2019-11 - Current

Lead business analyst, owning end-to-end BA activity portfolio across multiple transformational application development projects for clients in US healthcare insurance and on-demand services domains.

  • Functional lead for the company's newest client in the US Dental & Vision Insurance space, with key responsibility of 2 pilot projects.
  • Functional lead for 2 business process transformation focused web and mobile application development projects for clients in the self-funded insurance and pharmacy benefits industry domains.
  • Ideation and complete product definition, for a new on-demand services business (registered) in the US, with end-to-end business processes definition and persona identification, through competitor analysis, customer segmentation and industry market research.
  • Continuous support for the PMO with estimation, planning and risk management.
  • Organizational BA practice lead responsible for org-wide process standardization and skill enhancement of fellow BAs through coaching and mentoring.

Highlight: Helped the on-demand services client formulate their go-to-market strategy and a multi-phased rollout plan along with a special rollout for their USP.

Business Consultant

Colruyt Group
2018-09 - 2020-10

Senior BP&S (business process &systems) analyst in the direct purchasing & supplier domain, responsible for business process improvements and applications development in the SRM (supplier relationship management) & P2P (purchase to pay) sub-domains.

  • Functional lead for 2 turnkey application development projects aimed at achieving enhanced accuracy in critical financial aspects of supplier relationship management.
  • Service based integration (SOA) owner between purchasing and finance applications.
  • Collaborate with business architects to identify areas of automation for enhanced business and operational effectiveness.

Senior Consultant

Deloitte India (Offices of the US)
2013-10 - 2018-09

Senior business analyst and domain consultant for the award winning Gi3 (Global Investment and Innovation Incentives) practice of Deloitte, developing an in-house product to support global innovation tax teams.

  • Business process definition and continuous optimization.
  • Project scoping, requirements elicitation, analysis & documentation.
  • Functional design owner, technical design and architectural support, QA and UX review authority.
  • Global stakeholder management & communication.
  • Develop in-depth knowledge of the Innovation and R&D tax credits domain. Continuous product evolution to support claims for disparate industry domains and ever-expanding clientele.

Highlight: Ideated and owned product enhancements and rollouts in multiple geographies through in-depth analysis of the tax laws across jurisdictions.

Consultant

Deloitte UK LLP
2017-10 - 2017-12
  • Workshops with UK PPD (Partners, Principals and Directors), and several clients on-site, to align product changes and enhancements whilst ensuring regulatory compliance with the UK innovation tax credits laws.
  • Coordination with project management and technical teams to plan, estimate and kick-start development work.

Business Analyst

Infosys Ltd.
2009-02 - 2013-10
  • Supporting BA for 6 months on a transformational multi-million dollar B2B and B2C focused web and enterprise application.
  • Functional lead on one mobile application development project and 4 enterprise application development projects for one of the Big 4s in the tax credits and incentives industry.

Technical Support Executive

Convergys India Pvt. Ltd.
2008-08 - 2009-01
  • On-call assistance to AT&T customers in the US to resolve technology issues faced by them.
  • Agent mentoring, call-quality checks, process improvement & efficiency enhancement ideas.

Work History

B. Tech. - Computer Engineering

SJPML Institute Of Engineering & Technology
2004-07 - 2008-06

Education

Skills

Business Process Modelling (BPMN & UML))

Requirements Elicitation & Analysis

MS Office & Visio

Stakeholder Management

BRD, FRD, SRS, Use-Cases, User Stories

SDLC (Waterfall & Agile)

Change Management

Fit-Gap Analysis

Atlassian Confluence & Jira

Azure DevOps

Market Research

Strategic Analysis

Data Modeling

SQL

Project Planning & Estimation

Business needs & Impact analysis

Systems analysis

Accomplishments

  • 4 times spot award for consistent exceptional performance and client value at Deloitte.
  • Most promising fresher - Q4, FY2010 for outstanding performance and client value at Infosys.
  • Star of the Month, December 2008 for best customer satisfaction performance.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English

Hindi

Senior Associate 2 - Business Analysis - Avizva Solutions Pvt. Ltd.
2019-11 - Current
Business Consultant - Colruyt Group
2018-09 - 2020-10
Consultant - Deloitte UK LLP
2017-10 - 2017-12
Senior Consultant - Deloitte India (Offices of the US)
2013-10 - 2018-09
Business Analyst - Infosys Ltd.
2009-02 - 2013-10
Technical Support Executive - Convergys India Pvt. Ltd.
2008-08 - 2009-01
SJPML Institute Of Engineering & Technology - B. Tech., Computer Engineering
2004-07 - 2008-06

Timeline

Nishant ShrivastavaSenior Business Analyst