Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Quote
Work Availability
Software
Certification
Interests
Generic
Nikhil  Pandey

Nikhil Pandey

Process Specialist
Satna ,India

Summary

With a background in civil engineering and a passion for learning new technologies, I have transitioned to a process specialist role at BYJU'S, the world's largest ed-tech company. In this role, I oversee the daily operations of the business, manage a team, and implement processes to improve efficiency and productivity.

I coordinate the movement of goods and materials, manage shipping schedules, and communicate with suppliers and customers. I also analyze operational data, identify opportunities for improvement, and develop and implement strategies to optimize operations. I have completed multiple certifications in Microsoft Excel, AutoCAD, and SQL, which have enhanced my skills in data analysis, design, and database management. I have applied these skills to troubleshoot customer and tutor technical issues, handle customer retention, and deliver projects within the turnaround time. I am motivated by the vision and mission of BYJU'S to create a positive impact on the education sector and the lives of millions of learners.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Operations Specialist

BYJU'S
Bengaluru, Karnataka
03.2022 - Current
  • An Operations Specialist is a professional who manages and optimizes various business processes and operations for an organization.They use their technical, analytical and communication skills to ensure quality, efficiency and compliance in their work.They also coordinate and collaborate with different teams, departments and stakeholders, as well as plan and manage projects
  • An Operations Specialist typically has a bachelor's degree in business or a related field and two or more years of experience in an operational or similar role
  • This position involves overseeing daily operations of a business, managing a team, and implementing processes to improve efficiency and productivity
  • Involves coordinating the movement of goods and materials, managing shipping schedules, and communicating with suppliers and customers & analyzing operational data, identifying opportunities for improvement, and developing and implementing strategies to optimize operations.

Education

Bachelor of Engineering - Engineering, Civil Engineering

RGPV
Bhopal
Aug.2017 - Sep.2020

Diploma - Civil Engineering

RGPV
Panna
Jul.2014 - Jul.2017

Skills

  • TECHNICAL SKILLS
  • Ms Excel Business Analytics With Excel
  • Google Sheet Google Docs
  • What Is Business Analysis
  • What Is Generative AI
  • Customer Relationship Management (CRM)
  • Operations Management
  • Microsoft Outlook
  • Search Engine Optimization (SEO)
  • Visual Basic for Applications (VBA)
  • Accounting
  • Google Analytics
  • IT Operations
  • Managing Project Stakeholders

Timeline

Operations Specialist

BYJU'S
03.2022 - Current

Bachelor of Engineering - Engineering, Civil Engineering

RGPV
Aug.2017 - Sep.2020

Diploma - Civil Engineering

RGPV
Jul.2014 - Jul.2017

Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceCompany CulturePersonal development programsCareer advancementFlexible work hoursHealthcare benefitsTeam Building / Company Retreats

Quote

Be the change that you wish to see in the world.
Mahatma Gandhi

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Data Analysis and Business Intelligence Tools

Communication and Collaboration Tools

Programming and Development Tools

Project Management Software

Communication and Collaboration Tools

Data Analysis and Business Intelligence Tools

Design and Creative Software

Productivity Software

Certification


Microsoft Excel 2013 Certification

The complete SQL Bootcamp 2022

Business Analytics With Excel

Tableau Training

Introduction to JavaScrip
What Is Business Analysis

What Is Generative AI

The Data Science Course: Complete Data Science Boot camp

Learning Data Analytics: 1 Foundations

Learning Data Analytics Part 2

Introduction to Career Skills in Data Analytics

Project Management Foundations

Power BI: Dashboards for Beginners

Managing Project Stakeholders

Interests

Technology and Science

History and Geography

Arts and Culture

Business and Finance

Health and Wellness

Language and Linguistics

Self-improvement and Personal Development

Entertainment and Media

Philosophy and Ethics

Current Events and News

Nikhil Pandey Process Specialist