Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Additional Information
Timeline

NABIL MULLA

Technical Director
Jeddah

Summary

Versatile Technical Director versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles. Bringing 6 years of experience and expertise in the ICT field

Extensive interpersonal and communication skills with developed ability to analyze problems, find tangible solutions and implement new systems and procedures in a fast-paced business environment. Possess a strong drive to achieve set goals and objectives by always delivering high standards of service excellence in line with the company’s vision.

Overview

3
3
Languages
2
2
Certifications
6
6
years of post-secondary education
11
11
years of professional experience

Technical Director

Digital Technology
2013-04 - Current
  • Strategic & Operational Management of the Technical team consisting of 20+ individuals.
  • Ultimately responsible for establishing a focused Pre-Sales Division and enlightening the Sales team with technical expertise.
  • Formulating and monitoring the sales strategies for each team as well as for individual members of the teams.
  • Developing new product portfolios which included network security and the cloud services.
  • Enhancing and modifying the operational systems of the company and arranging and hiring engineers into the teams.
  • In control of the sales effort of the team into their respective market niches and providing the training and competition formats.
  • Motivating and supervising the consultants to achieve sales targets, to exceed the minimum performance standards and to implement the received training directly from the partners.
  • Guiding the company in adopting a new operational technique including the implementation of ticketing system as well as the integration of Microsoft Sharepoint in order to streamline the order management process.
  • Monitoring sales activities, daily, weekly, monthly, quarterly and annually to implement the necessary measures, thus assuring the achievement of sales objectives.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI).

Technical Consultant

DTCFORCE
2017-11 - Current
  • Authored best practices documentation for use in existing personnel training and new personnel onboarding processes.
  • Designed automated testing parameters to achieve ongoing system compliance with selected performance metrics.
  • Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
  • Developed technical requirement documentation for new software products compatible with Salesforce platform.
  • Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.

Work History

Masters’ Degree - Economics

York University
2008-01 - 2010-01
  • Graduated with 3.9 GPA
  • Dissertation: Macroeconomics: Economic growth

Bachelor of Commerce - Economics

University Of Guelph Humber
2004-06 - 2008-06
  • Majored in Economics
  • Minored in Philosophy
  • Graduated with a 3.8 GPA

Education

Skills

Financial Modeling

Network Security
Strategic Alliances

Strategy development

DevOps

Technological integration

Business Partner Management

Quality assurance

Agile Methodology

Disaster Recovery

Implementation planning

Accomplishments

  • Increased yearly sales revenue by 18% in 2020 for the ICT Division
  • Established the new Security and Cloud Implementation Division in 2018
  • Augmented personal sales by 20% in 2017 and by 170% in 2020
  • Succeeded as the Top Biller in 2019 and 2020
  • Initiated Strategic Alliances with British Telecom, Lebara, Mobily, STC and GO from 2017-2020
  • Setting Special Financial terms with Mobily and GO in 2019
  • Negotiated and implemented the migration project with Mobily in 2020
  • Established an implementation partnership with Dell in 2019

Languages

English

Arabic

Urdu

Certification

Fortinet NSE 3

2020-01

MSE - Azure Presales

2019-07

Additional Information

PERSONAL INFORMATION

  • Nationality : Canadian, Pakistani
  • Legal Status: Resident Permit
  • Date of Birth: 28/08/1982
  • Martial Status: Married

REFERENCES

Mohammed Mattar ISP Sales Manager
Mobily (Etihad Etisalat)

Mobile KSA ‭+966 54 188 9997‬

m.mattar.ncbs@mobily.com.sa

Damian Lopez Chief Executive Officer and Director

Flora Growth Corp

+1 (647) 999-0524‬

damian.lopez@alumni.utoronto.ca

Fortinet NSE 3

2020-01

MSE - Azure Presales

2019-07
Technical Consultant - DTCFORCE
2017-11 - Current
Technical Director - Digital Technology
2013-04 - Current
York University - Masters’ Degree, Economics
2008-01 - 2010-01
University Of Guelph Humber - Bachelor of Commerce, Economics
2004-06 - 2008-06

Timeline

NABIL MULLATechnical Director