With over a decade as a consultant in business analysis and systems, for applications in small and enterprise business, my role has been equally split between customer facing soft skills and strong technical skills involved in CRM and platform integrations, additions, modifications, deployments, and decommissioning/decommissioning of intranets and internet applications with reporting features. Expertise has been acquired in industry sectors: medical appliance manufacturing, vendor CRMs, third party vendors, custom development projects, pharmaceutical health care to consumer (HCC) and health care professional (HCP) internet applications, hospital software re-deployments, and small business retailers.
Quality-driven Principal Consultant adept at managing customer expectations while delivering exceptional results built on deep industry knowledge and acumen.