Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant

Michele Penson-Pidgeon

Project Coordinator/Procurement/Inventory Control/Supply Chain
Cypress

Summary

Driven Supply Chain Specialist with 10 years of experience in overseeing compliance, inventory management, customer care measures and logistics control. Team-oriented collaborator and innovator with talent in boosting revenues by creating production and quality checks and protocols. Loyal and dependable team leader with strong background in supply chain coordination. Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player. Experienced Logistics Specialist fluent with ERP, supply chain, inventory management, business reporting and logistics software. Known as master strategist possessing exceptional attention to detail and "no problem too big or small" mindset. Solid background in financial analysis and client relations in international logistics hubs.

Overview

6
6
years of post-secondary education
19
19
years of professional experience

Work History

Master Data Specialist

Sysco
2017-04 - Current

· Review, validate and execute global master data create & change requests in multi-system environment

· Perform basic statistical and relational analysis of large data sets to identify and correct inconsistencies & anomalies

· Validate and syndicate changes to master data (Customer, Material, Vendor) as approved by business review process including but not limited to requests to create, change, extend, block/unblock, activate/deactivate, or otherwise modify master data

· Analyze, validate, prioritize and execute requests for mass maintenance of Customer, Material and Vendor master data to ensure the appropriate standards and governance rules are maintained

· Monitor workload balancing system and process constraints to ensure service level targets are maintained

· Review, validate and execute Customer & Vendor hierarchy create and change requests

· React to escalation notices to expedite creation or changes to master data by prioritizing and rebalancing other requests using a defined escalation protocol as needed

· Maintain and enhance Customer, Material and Vendor master data governance rules, standard operating procedures(SOPs), naming convention and other enterprise data standards

SCIM- Supply Chain Inventory Management - Demand/Inventory Control Specialist

Sysco
2017-09 - 2018-03

· Reconcile inventory discrepancies and research to resolution for accuracy

· Maintain (RDC) activities for 31 Sysco Operation Companies

· Resolve cost errors reported by Sysco Operation Companies and Forward Warehouses

· Monitor and complete daily AP invoice discrepancies to determine resolution on invoice payment

· Support and execute Supply Chain Logistics analysis/action requests

  • Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.
  • Maintained optimal inventory levels to meet operational requirements.

Supply Chain Logistics Specialist - Contract

Schlumberger
2017-02 - 2017-04

· Coordinated shipment and equipment to build sites when transported by third party logistics

· Created BOLs and POs; reconciled invoicing, price negotiation, and quotations for equipment

· Monitored job progression and worked with field personnel to determine material needs

· Executed all movements were tracked to completion, including deliveries and distribution

· Ensured field personnel and requestor were clear of movement and ETA as well as the dispatcher used for the movement

Project Administrator /Contractor

D. W. Morgan
2016-09 - 2016-11
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
  • Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.

· Provided administrative support to Executive VP of Operations and Program Manager with project implementation activities

Quote Analyst/Purchasing Supply Chain Manufacturin

Stewart & Stevenson, LLC
2010-06 - 2015-11
  • Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Optimized supply chain infrastructure by assessing and initiating targeted changes to reduce operating costs by 100%.
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
  • Created mechanisms to maintain open dialogue with product and service users and key suppliers, facilitating communication and helping prioritize opportunities.
  • Capitalized on opportunities to make significant cost savings to areas of supplies, services and capital requirements when optimizing resource management for group purchasing organization (GPO) service line directors.

Project Specialist/Manufacturing

CPI Enpro Industries
2009-02 - 2010-06
  • Assessed subcontractor bids on [Type] projects for costs, conformity to requirements and overall suitability.
  • Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.

Customer Service Group Coordinator Buyer/Supplier

Exel Logistics Inc./Hewlett Packard
2000-01 - 2007-11
  • Conferred with sales team members to evaluate processes and improve integration of after-sales assistance.
  • Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
  • Worked with corrective action teams to assess historical solutions and make proactive procedural adjustments.
  • Spearheaded training initiatives to keep all customer service team members operating consistently with strong call management abilities.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Coordinated logistics for customer orders.

Education

No Degree - Physical Therapy

Houston Community College
1981-09 - 1983-05

No Degree - Business Administration

Prairie View A & M University
1979-09 - 1981-05

High School Diploma

James Madison High School
1976-09 - 1979-05

Skills

    Tracking metrics

Controlling inventory

Analyzing trends

Cost reduction strategies

Driving continuous improvement

Quality controls

Import/export requirements knowledge

Inventory restocking

ERP and supply chain software

Updating logs

Validating supplies

Shipment coordinating

Problem resolution

MS Office

Project organization

Supervision

Relationship development

Timeline

SCIM- Supply Chain Inventory Management - Demand/Inventory Control Specialist

Sysco
2017-09 - 2018-03

Master Data Specialist

Sysco
2017-04 - Current

Supply Chain Logistics Specialist - Contract

Schlumberger
2017-02 - 2017-04

Project Administrator /Contractor

D. W. Morgan
2016-09 - 2016-11

Quote Analyst/Purchasing Supply Chain Manufacturin

Stewart & Stevenson, LLC
2010-06 - 2015-11

Project Specialist/Manufacturing

CPI Enpro Industries
2009-02 - 2010-06

Customer Service Group Coordinator Buyer/Supplier

Exel Logistics Inc./Hewlett Packard
2000-01 - 2007-11

No Degree - Physical Therapy

Houston Community College
1981-09 - 1983-05

No Degree - Business Administration

Prairie View A & M University
1979-09 - 1981-05

High School Diploma

James Madison High School
1976-09 - 1979-05
Michele Penson-PidgeonProject Coordinator/Procurement/Inventory Control/Supply Chain