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Summary
Overview
Work History
Education
Skills
Timeline

MICHAEL AUSTIN

GM AUTO PARTS
SMITHFIELD
Summary

Experienced GM PARTS SALES with over 22 years of experience in GM DEALERSHIP. Excellent reputation for resolving problems and improving customer satisfaction.

Overview
3
3
years of post-secondary education
21
21
years of professional experience
Work History

GM PARTS SALES

THOMPSON CADILLAC
2000-06 - Current
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Upheld company policies and implemented standards fairly.
  • Maintained extensive knowledge of company products and services.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Education

High School Diploma

Smithfield-Selma High School
1985-06 - 1988-09
Skills

Goal Setting

Analytical problem solver

Verbal and written communication

Positive and upbeat

Time management

Timeline

GM PARTS SALES

THOMPSON CADILLAC
2000-06 - Current

High School Diploma

Smithfield-Selma High School
1985-06 - 1988-09