We love knowing who’s finding Bold.pro useful! Are you…?
(1 of 2)
Masho McAlister
IT Support
Hyattsville,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. A fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees, external guests, and clients. Skilled in implementing policies that improve efficiency and enhance productivity in administrative processes.
Overview
10
10
years of professional experience
Work History
20 Weeks IT Training
Npower IT Program
Baltimore, MD
02.2024 - Current
- Installed and configured hardware, software, systems and networking
- Learned how to assist customers with troubleshooting and setting up a new PC.
- Learned how to build computers and order necessary components
- Tested network connections to ensure proper functioning of the system.
- Ensured compliance with company policies regarding computer use and security procedures.
- Monitored operations of computer systems and hardware.
- Exposure to creating username with command prompt
- Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Assessed computer performance issues to identify root causes of problems.
- Python coding
Nanny
Sonia Nath
Potomac, MD
03.2021 - 09.2023
- Established customized and personalized childcare for the children and parents
- Cooperate with the children and parents to designate specific times for mobile devices, TV, shower, physical health, homework, and mental health education
- Chauffeured the children to appointments and events on time
- Assisted with household tasks, such as cleaning, &laindry
Landscaping Crew Member
Cindy Barber Fine Gardening
Marlborough, MA
10.2014 - 12.2020
- Educate customers about the landscape regarding care and general knowledge and collaborated to meet their needs
- Cleared pathways of overgrowth, debris, and snow to reduce hazards
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife
- Operated various tools and performed preventative maintenance to keep equipment in excellent working condition
- Cared for artificial turf fields, periodically removing turf and replacing cushioning pads
Ski Instructor
Ski Butternut
Great Barrington, MA
12.2016 - 01.2019
- Monitored behaviors for safety violations and took steps to prevent further protection
- Certified in CPR and rescue techniques to provide optimal support to individuals in distress
- Maintained a timely inspection of the equipment and elaborate the safety guideline
- Conducted exercise drills to improve flexibility, stamina, and strength of the individuals and observed their progress
Education
Associate of Arts - Liberal Arts And General Studies
Berkshire Community College
Pittsfield, MA12.2020
Some College (No Degree) -
Mitchell College
New London, CTSkills
- Communication Skills
- Light Housekeeping
- First Aid and CPR Certified
- Activity and Event Planning
- Attention to detail
- Problem-Solving
- Critical Thinking
- Organization and Efficiency
- Multitasking and Prioritization
- Customer Service-Oriented
- Time management
- Scheduling and appointment management
- Basic computer skills
- Compassionate
- Supply Restocking
- Meeting Coordination
- Recordkeeping
- Spreadsheet tracking
Languages
English
Native/ Bilingual
Amharic
Full Professional
Timeline
20 Weeks IT Training
Npower IT Program
02.2024 - Current
Nanny
Sonia Nath
03.2021 - 09.2023
Ski Instructor
Ski Butternut
12.2016 - 01.2019
Landscaping Crew Member
Cindy Barber Fine Gardening
10.2014 - 12.2020
Associate of Arts - Liberal Arts And General Studies
Berkshire Community College
Some College (No Degree) -
Mitchell College