English
Mashech B
Bengaluru,KA
Summary
Program Supervisor successful at expansion and operation improvement projects and timely delivery of projects to business requirements
Organized and chaired program meetings with key stakeholders, monitoring the progress, identifying risks to program successful outcomes and taking necessary corrective action for risk mitigation.
Ensure adherence to SOP and compliance guidlines
Overview
1
1
Language
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Program Manager
Flipkart Internet Pvt Ltd
Bangalore , Karnataka
2018.12 - Current
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Planned and executed meetings to connect organizational representatives, stake holders.
- Program Manage the expansion and operation improvement projects for the warehouse, timely delivery of projects to business.
- Collaborated with SME’s from Design, Finance, Operations,Real Estate, Fitouts for execution of strategic programs.
- Work cross-functionally with different teams and define the process for the project.
- Building relationships with the stakeholders, determining and suitable processes for the program and ensuring the process is as per safety guidelines and policies.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Senior Associate - Seller Interface
Redbus India Pvt Ltd
Bangalore , Karnatak
2017.01 - 2018.03
- Promptly addressed concerns, complaints and inquiries to meet customer satisfaction.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Collaborated with stakeholders to gather requirements and develop scope.
- Offered each customer top-notch, personal service and polite support to boost the interest to continue use the services
Senior Operation Executive
Tentacle Aerologistix Pvt Ltd
Bangalore , Karnataka
2014.02 - 2016.07
- Submitting necessary documents required for customs clearance of import shipments.
- Verifying the shipments physically as per customer’s specifications and arrange for deliveries to customers.
- Handling the invoices and payments pertaining to delivery goods
- Co-ordinate for DGR training over all Categories (from cat 1 - Cat 10) and publishing the progress to DGCA.
- Preparation and certifying Dangerous Good Declaration (DGD) as per latest IATA guidelines
Education
Bachelor of Commerce - Commerce
St Joseph Evening College
Bangalore 2012.06 - 2015.03
PUC - Commerce
St. Joseph PU Evening College
Bangalore 2010.06 - 2012.03
SSLC -
Lakshmi Memorial English High School
Bangalore 2009.06 - 2010.03
Skills
Computer Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Program Manager
Flipkart Internet Pvt Ltd
2018.12 - Current
Senior Associate - Seller Interface
Redbus India Pvt Ltd
2017.01 - 2018.03
Senior Operation Executive
Tentacle Aerologistix Pvt Ltd
2014.02 - 2016.07
Bachelor of Commerce - Commerce
St Joseph Evening College
2012.06 - 2015.03
PUC - Commerce
St. Joseph PU Evening College
2010.06 - 2012.03
SSLC -
Lakshmi Memorial English High School
2009.06 - 2010.03