Marilyn Watkins
Student
Mary Esther,FL
Summary
Successful in providing over 7 years of experience addressing customer requests and concerns. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Food Service Worker
Department of Defense
Hurlburt Field, FL
05.2017 - 03.2020
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Learned Front End Supervisor work tasks in order to provide skilled backup for diverse roles. Recommended me for Front End Supervisor role before leaving.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Cashier
Western Supermarket
Mountain Brook, AL
08.2012 - 05.2016
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered questions about store policies and concerns to support positive customer experiences.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Counted cash in register drawer at beginning and end of shift.
Education
MBA - Human Resources Management
The University Of West Florida
Pensacola, FL 05.2019 - Current
Bachelor of Science - Management & Supervision, Healthcare Management
Northwest Florida State College
Niceville, FL 08.2016 - 12.2018
Skills
Microsoft Office Word, Excel, PowerPoint, Adobe, and Google Drive
Verbal and Written Communication
Writing Skills
Customer Service and Relations
Business Knowledge
Strong Work Ethics
Problem Solving
Computer Operations
Organizational skills
Excellent multi-tasking ability
Team Player
File and records management
Compensation and benefits
Organizational Development
Personnel recruitment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Associate Professional in Human Resources (aPHR)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate Professional in Human Resources (aPHR)
11-2020
MBA - Human Resources Management
The University Of West Florida
05.2019 - Current
Food Service Worker
Department of Defense
05.2017 - 03.2020
Bachelor of Science - Management & Supervision, Healthcare Management
Northwest Florida State College
08.2016 - 12.2018
Cashier
Western Supermarket
08.2012 - 05.2016