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Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Maeleah Smith

Maeleah Smith

Waynesboro
Summary

A recent college graduate who is an energetic Customer Service Representative with 3+ years of knowledge solving difficult customer inquiries in the university setting. Enthusiastic about building strong customer relationships, encouraging brand integrity, and improving customer and student engagement.

Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History

Buisness Owner

Paparazzi Jewelry & Acessories
2020-05 - Current
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.

Softball Instructor

Wayne County High School
2019-07 - 2021-08
  • Increased player strength, agility and game skills through successful practices.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
  • Introduced games and drills, which helped students to better develop skill levels.
  • Evaluated tapes of competition matches to assess strategies and plan counter approaches.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Developed and maintained courteous and effective working relationships.
Education

Bachelor of Science Psychology

Jackson State University
2015-08 - 2020-12
Skills

Nutritional education

Group facilitation

Teamwork

Written Communication

Interpersonal Communication

Verbal and written communication

Performance improvements

Exercise planning

Consulting

Accomplishments
  • 2018 All SWAC Softball 2nd Team
  • Preseason First-Team All SWAC
  • Team Player
  • Team Captain
  • Team Recruiting Leader
Affiliations
  • Jackson State University Softball team (2015-2020)
Timeline

Buisness Owner

Paparazzi Jewelry & Acessories
2020-05 - Current

Softball Instructor

Wayne County High School
2019-07 - 2021-08

Bachelor of Science Psychology

Jackson State University
2015-08 - 2020-12