Leslie Lynch
Office Manager
Colorado Springs,CO
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Service-focused office manager bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in quickbooks with 4 years of expertise in related roles.
Overview
7
7
years of post-secondary education
5
5
years of professional experience
Office Manager/Bookkeeper
Desert Devil Heating And Cooling
San Tan Valley , AZ
2015.12 - 2019.12
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Handled all incoming business and client requests for information.
- Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Added documents to file records and created new records to support filing needs.
- Obtained scanned records and uploaded into database.
- Carried out day-day-day duties accurately and efficiently.
- Directed all dispatching, routing and tracking of [Number] fleet vehicles.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Customer Service Representative
Alorica for Verizon
Colorado Springs , CO
2012.02 - 2012.10
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Defused customer concerns with exceptional conflict and problem resolution skills.
- Maximized business potential by providing excellent customer service.
- Educated customers on company systems, form completion, and access to services.
Work History
REC 33, Certificate of Completion of Pre-licensing Course in Real Estate - Real Estate
2019.10 - 2020.10
Some College - Nursing
2016.01 - 2018.05
High School Diploma -
2003.08 - 2007.05
Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Accountingundefined
Colorado Real Estate School - REC 33, Certificate of Completion of Pre-licensing Course in Real Estate, Real Estate
-1
Maricopa Community Colleges - Mesa Community College - Some College, Nursing
-2.0399999999999636
Office Manager/Bookkeeper - Desert Devil Heating And Cooling
2015.12 - 2019.12
Customer Service Representative - Alorica for Verizon
2012.02 - 2012.10
Lewis Palmer High School - High School Diploma,
-3.9700000000000273