Laura Stine
Effingham,IL
Summary
Enthusiastic entry level human resource assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the human resources industry.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Education Coordinator
New Life Pregnancy Center
Decatur, IL
06.2006 - 07.2009
- Managed new employee orientation training process. Trained staff during demonstrations, meetings, conferences and workshops.
- Presented/taught health education in public and private schools. Established staff schedules and assignments based on facility needs.
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Medical Billing Representative
Decatur Memorial Hospital
Decatur, IL
06.2011 - 08.2013
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Trained new employees on multiple medical billing programs and data entry software.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Licensed Massage Therapist
Massage Envy
Algonquin, IL
10.2014 - Current
- Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain customer satisfaction rates.
- Maintained clients' treatment records and designed long-term care programs for return customers.
Education
Master of Arts - Industrial And Organizational Psychology
Indiana Wesleyan University
Marion, IN 12.2020 - 06.2022
Bachelor of Arts - Psychology
Judson University
Elgin, IL 09.2018 - 12.2020
Certificate And State Licensure - Massage Therapy
University Of Spa & Massage Therapy
Springfield, IL 01.2014 - 10.2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Relationship building and management
Presentation skills
Interpersonal Communication
Planning and Coordination
Flexible and Adaptable
Organization and Time management
Verbal and written communication
MS Office
Leadership
Written Communication
Program Management
Records Maintenance
Administrative support
Staff education and training
Creative problem solving
Training development aptitude
Timeline
Master of Arts - Industrial And Organizational Psychology
Indiana Wesleyan University
12.2020 - 06.2022
Bachelor of Arts - Psychology
Judson University
09.2018 - 12.2020
Licensed Massage Therapist
Massage Envy
10.2014 - Current
Certificate And State Licensure - Massage Therapy
University Of Spa & Massage Therapy
01.2014 - 10.2014
Medical Billing Representative
Decatur Memorial Hospital
06.2011 - 08.2013
Education Coordinator
New Life Pregnancy Center
06.2006 - 07.2009