English
Lakshmi Manogna Nakka
IT Developer
Hyderabad,TG
Summary
Salesforce Admin & Developer with 4 years experience evaluating company processes, developing CRM workflows and adapting applications for business needs. Skill at preparing technical documentation, supporting fellow developers and testing applications. Creative team player with problem solving abilities , strong technical and time management skills. Willing and adept at learning new technologies. Explained complex technical details in simplified terms, advising clients on relevant resources to achieve individual goals.
Overview
4
4
Languages
1
1
Certification
16
16
years of post-secondary education
4
4
years of professional experience
Work History
Salesforce Developer
TCS
Hyderabad , Telangana
2017.02 - Current
- Coordinated with Business Analyst to identify and support business process requirements and development needs.
- Lead our team through development plans and BRD.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Crafted Workflow Alerts , Actions , Page Layouts , Reports ,Dashboards, Approval Process , Validation rules , Sharing rules , Approval processes and created users , profiles , roles through native Salesforce development.
- Developed and documented test cases and scenarios for Salesforce platform.
Siebel Developer
TCS
Hyderabad , Telangana
2017.02 - 2017.06
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
Education
SSC -
Viswabharati IT Olympiad
Gudiwada 1998.03 - 2010.03
High School Diploma -
Sri Chaitanya
2011.06 - 2012.04
Bachelor of Science - Mechanical
VR Siddhartha Engineering College
2013.04 - 2016.04
Skills
Saleforce administration
Languages
Telugu
Hindi
Turkish
Certification
Certified Salesforce Admin - Oct 2020
Interests
Literature, Psychology , Doodling , Recycling
Timeline
Salesforce Developer
TCS
2017.02 - Current
Siebel Developer
TCS
2017.02 - 2017.06
Bachelor of Science - Mechanical
VR Siddhartha Engineering College
2013.04 - 2016.04
High School Diploma -
Sri Chaitanya
2011.06 - 2012.04
SSC -
Viswabharati IT Olympiad
1998.03 - 2010.03
Certified Salesforce Admin - Oct 2020