Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Reference
Timeline
Krishna Das Baiju

Krishna Das Baiju

Customer Assistance
Wembley
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Successful Customer assistance with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

6
6
years of post-secondary education
6
6
years of professional experience

Junior Front End Developer

Techgensia
2016-06 - 2019-01
  • Produced websites compatible with multiple browsers.
  • Developed designs to meet specific requirements such as quick-loading sites with particular layouts.
  • Designed and updated layouts to meet usability and performance requirements.
  • Spearheaded production of page content such as visuals and text copy to meet project specifications.
  • Planned and engineered RESTful web services to manipulate dynamic datasets.
  • Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.

Waiter

Imli Street
2015-03 - 2016-06
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.

Waiter

La Porte Des Indes
2013-05 - 2015-02
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Work History

Bachelor of Science - Computer Science

University Of West London
2013-02 - 2016-01

Msc Software Engineering With Internship - Software Engineering

University Of West London
2020-09 - Current

- Computer Science

TDHSS
2010-05 - 2012-03

- Mathematics

Labour India
2009-05 - 2010-03

Education

Skills

Cash Handling

Guest relations management

Upselling techniques

Order accuracy

Team player

Problem solving

Interests

Playing Cricket

Reading

Listening Songs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reference

Reference available upon request

University Of West London - Msc Software Engineering With Internship, Software Engineering
2020-09 - Current
Junior Front End Developer - Techgensia
2016-06 - 2019-01
Waiter - Imli Street
2015-03 - 2016-06
Waiter - La Porte Des Indes
2013-05 - 2015-02
University Of West London - Bachelor of Science, Computer Science
2013-02 - 2016-01
TDHSS - , Computer Science
2010-05 - 2012-03
Labour India - , Mathematics
2009-05 - 2010-03

Timeline

Krishna Das BaijuCustomer Assistance