Playing Cricket
Krishna Das Baiju
Customer Assistance
Wembley,Middlesex
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Successful Customer assistance with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Junior Front End Developer
Techgensia
Kochi , Kerala
2016.06 - 2019.01
- Produced websites compatible with multiple browsers.
- Developed designs to meet specific requirements such as quick-loading sites with particular layouts.
- Designed and updated layouts to meet usability and performance requirements.
- Spearheaded production of page content such as visuals and text copy to meet project specifications.
- Planned and engineered RESTful web services to manipulate dynamic datasets.
- Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
Waiter
Imli Street
Soho , London
2015.03 - 2016.06
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification to enforce age regulations for alcoholic beverages.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Waiter
La Porte Des Indes
Marble Arch , London
2013.05 - 2015.02
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Bachelor of Science - Computer Science
2013.02 - 2016.01
Msc Software Engineering With Internship - Software Engineering
2020.09 - Current
Computer Science
2010.05 - 2012.03
Mathematics
2009.05 - 2010.03
Skills
Cash Handling
undefinedInterests
Reading
Listening Songs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reference
Reference available upon request
Timeline
University Of West London - Msc Software Engineering With Internship, Software Engineering
2020.09 - Current
Junior Front End Developer - Techgensia
2016.06 - 2019.01
Waiter - Imli Street
2015.03 - 2016.06
Waiter - La Porte Des Indes
2013.05 - 2015.02
University Of West London - Bachelor of Science, Computer Science
2013.02 - 2016.01
TDHSS - , Computer Science
2010.05 - 2012.03
Labour India - , Mathematics
2009.05 - 2010.03