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Khadidiatou Ndir
Boston,MA
Summary
Enthusiastic, passionate and empathetic professional with 10 plus years of customer service experience. Skilled in developing rapport with customers and building long-lasting relationships through attentive and personalized service.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Delta Airlines
06.2022 - 11.2024
- Provided exceptional customer service and ensured passenger safety in First-Class and main cabin
- Demonstrated strong communication skills and problem-solving abilities while serving passengers on domestic and international flights
- Adhered to company policies and procedures while handling in-flight emergencies and security protocols
- Maintained a clean and organized cabin environment while serving meals and beverages to passengers
Flight Attendant
Frontier Airlines
05.2019 - 03.2020
- Managed and resolved passenger conflicts and ensured a pleasant and safe travel experience
- Proficient in providing first aid assistance and responding to medical emergencies on board
- Collaborated with team members to deliver a high level of service and maintain a positive cabin environment
Retail Sales Associate
Coach
04.2018 - 05.2019
- Maintained a clean and organized store layout to enhance the shopping experience
- Assisted customers in finding products and making informed purchasing decisions
- Processed transactions accurately and efficiently using point-of-sale systems
- Received and restocked inventory to ensure sufficient product availability on the sales floor
- Demonstrated strong communication and interpersonal skills while engaging with customers
Education
Bachelor of Education - Early Childhood
Georgia Gwinnett College
Atlanta, GA05.2018
Skills
- Customer Service
- Stage presence
- Communication Skills
- Problem-Solving
- Adherence to Policies
- Security Protocol
- Conflict Resolution
- First Aid Assistance
- Medical Emergency Response
- Store Layout Maintenance
- Product Assistance
- Transaction Processing
- Inventory Management
- Interpersonal Skills
Accomplishments
I competed in Pageantry and won the title of Miss Atlanta 2022. I also placed top 15 in the Miss GA USA 2022 competition.
Timeline
Flight Attendant
Delta Airlines
06.2022 - 11.2024
Flight Attendant
Frontier Airlines
05.2019 - 03.2020
Retail Sales Associate
Coach
04.2018 - 05.2019
Bachelor of Education - Early Childhood
Georgia Gwinnett College