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Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline

Keith Morgan

Operations Manager
Greensboro
Summary

Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and Costs. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams.

Overview
2
2
Certifications
5
5
years of post-secondary education
19
19
years of professional experience
Work History

Operations Manager

Circle K Corp - Couche-Tard
2017-10 - 2020-12
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.

Operations Manager

Ross Stores Inc.
2015-09 - 2017-09
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Implemented policies and standard operating procedures for continuous improvement.

Operations Manager

CitiTrends Inc.
2012-01 - 2015-08
  • Formulated processes that enabled team to improve assistance to support groups, resulting in reduction of down time and financial loss.
  • Investigated and resolved departmental non-conformances, reducing total non-conformance traffic by 10%.

Operations Manager

Goodwill Industries Central NC
2008-02 - 2012-01

Sales Manager

Dillard's Clothing Co.
2006-07 - 2008-02

Co-Manager

Kroger Grocery Company
2001-08 - 2006-07
Education

Bachelor of Science Marketing Management And Research

Virginia Union University
1996-08 - 2001-05
Skills

Supply chain distribution

Cost reduction strategies

Work flow planning

Project development and life cycle

Risk analysis and management

Budgeting and forecasting

Project Deadlines

Logistics

Ability To Work Independently

Software

Data Analysis

Microsoft Office / Excel

Certification

North Carolina UST Class C Operator

Sales MBRACE Program Mercedes Benz

Timeline

Operations Manager

Circle K Corp - Couche-Tard
2017-10 - 2020-12

Operations Manager

Ross Stores Inc.
2015-09 - 2017-09

Operations Manager

CitiTrends Inc.
2012-01 - 2015-08

Operations Manager

Goodwill Industries Central NC
2008-02 - 2012-01

Sales Manager

Dillard's Clothing Co.
2006-07 - 2008-02

Co-Manager

Kroger Grocery Company
2001-08 - 2006-07

Bachelor of Science Marketing Management And Research

Virginia Union University
1996-08 - 2001-05

Sales MBRACE Program Mercedes Benz

North Carolina UST Class C Operator