Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Justyna Pilarczyk

Aspiring Finance Manager
Munich
Justyna Pilarczyk

Summary

Driven and hardworking professional with a proven track record of managing high caseloads in fast-paced environments. Looking to leverage problem-solving skills and build upon 2+ years of Risk Management & Treasury knowledge by transitioning into the finance industry. Proficient in Microsoft Word, Excel and PowerPoint. Fluent in written and spoken English, German, French and Polish. Offering expertise in analyzing financial statements, calculating financial ratios and evaluating organizational performance and willingness to take on any challenge.

Overview

12
years of professional experience
8
years of post-secondary education
4
Languages

Work History

Allianz
Munich

Claims Specialist
11.2019 - Current

Job overview

    • Addressed average of 50 customer inquiries and complaints each week.
    • Conducted full claim investigations and reported updates and legal actions.
    • Followed up with customers on unresolved issues.
    • Checked documentation for accuracy and validity on updated systems.
    • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
    • Reviewed 20 patient cases per week and verified insurance coverage information.
    • Communicated effectively with staff members of operations, finance and clinical departments.

CARMF - Autonomous Pension Fund of Physicians
Paris

Life Claims Specialist
07.2018 - 03.2019

Job overview

  • Resolved claims in timely manner by completing documentation; calculating benefit due; initiating payment or composing denial letter in accordance with policy provisions.
  • Upheld relationships and communication with retirement departments and clients.
  • Developed new procedures to enhance workflow with team.
  • Assisted in implementing new documentation system.

ZEBB - Center for Adult Education in Bavaria
Munich

Assistant Managing Director
07.2016 - 03.2018

Job overview

  • Operated as point of contact for assigned customers, in particular French-speaking future participants of training courses.
  • Worked with director to coordinate and supervise daily operations.
  • Assisted in monitoring expenses.

LSN - Insurance broker
Paris

Life Claims Specialist
09.2014 - 06.2016

Job overview

  • Provided excellent customer service to notary's clerks by paying claims promptly and responding to all inquiries in case of disease, disability or death.
  • Stayed up-to-date on law changes in insurance field.
  • Trained summer interns.

Credit Agricole Service
Wroclaw

Insurance Claims Officer
10.2009 - 08.2013

Job overview

  • Evaluated claim files to determine appropriate adjudication of claims related to credit life insurance.
  • Procured necessary documentation by contacting hospitals, doctors' offices and public institutions.
  • Collaborated with Irish insurer to clarify regulations and negotiate settlements.

Education

FOM
, Munich, Germany

Master of Science from Risk Management & Treasury
09.2020 - Current

Test DaF Institute
, Deggendorf, Germany

Advanced-level German Language Certification
03.2017 - 08.2017

University of Economics
, Wroclaw, Poland

Master of Arts from Finance and Banking
10.2005 - 11.2011

Skills

    Strong analytical skills

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Availability
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Timeline

FOM

Master of Science from Risk Management & Treasury
09.2020 - Current

Claims Specialist

Allianz
11.2019 - Current

Life Claims Specialist

CARMF - Autonomous Pension Fund of Physicians
07.2018 - 03.2019

Test DaF Institute

Advanced-level German Language Certification
03.2017 - 08.2017

Assistant Managing Director

ZEBB - Center for Adult Education in Bavaria
07.2016 - 03.2018

Life Claims Specialist

LSN - Insurance broker
09.2014 - 06.2016

Insurance Claims Officer

Credit Agricole Service
10.2009 - 08.2013

University of Economics

Master of Arts from Finance and Banking
10.2005 - 11.2011
Justyna PilarczykAspiring Finance Manager