Hi, I’m
Justyna Pilarczyk
Aspiring Finance Manager
Munich
Summary
Driven and hardworking professional with a proven track record of managing high caseloads in fast-paced environments. Looking to leverage problem-solving skills and build upon 2+ years of Risk Management & Treasury knowledge by transitioning into the finance industry. Proficient in Microsoft Word, Excel and PowerPoint. Fluent in written and spoken English, German, French and Polish. Offering expertise in analyzing financial statements, calculating financial ratios and evaluating organizational performance and willingness to take on any challenge.
Overview
12
years of professional experience
8
years of post-secondary education
4
Languages
Work History
AllianzMunich
Claims Specialist
11.2019 - Current
Job overview
- Addressed average of 50 customer inquiries and complaints each week.
- Conducted full claim investigations and reported updates and legal actions.
- Followed up with customers on unresolved issues.
- Checked documentation for accuracy and validity on updated systems.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Reviewed 20 patient cases per week and verified insurance coverage information.
- Communicated effectively with staff members of operations, finance and clinical departments.
CARMF - Autonomous Pension Fund of PhysiciansParis
Life Claims Specialist
07.2018 - 03.2019
Job overview
- Resolved claims in timely manner by completing documentation; calculating benefit due; initiating payment or composing denial letter in accordance with policy provisions.
- Upheld relationships and communication with retirement departments and clients.
- Developed new procedures to enhance workflow with team.
- Assisted in implementing new documentation system.
ZEBB - Center for Adult Education in BavariaMunich
Assistant Managing Director
07.2016 - 03.2018
Job overview
- Operated as point of contact for assigned customers, in particular French-speaking future participants of training courses.
- Worked with director to coordinate and supervise daily operations.
- Assisted in monitoring expenses.
LSN - Insurance brokerParis
Life Claims Specialist
09.2014 - 06.2016
Job overview
- Provided excellent customer service to notary's clerks by paying claims promptly and responding to all inquiries in case of disease, disability or death.
- Stayed up-to-date on law changes in insurance field.
- Trained summer interns.
Credit Agricole ServiceWroclaw
Insurance Claims Officer
10.2009 - 08.2013
Job overview
- Evaluated claim files to determine appropriate adjudication of claims related to credit life insurance.
- Procured necessary documentation by contacting hospitals, doctors' offices and public institutions.
- Collaborated with Irish insurer to clarify regulations and negotiate settlements.
Education
FOMMunich, Germany
Master of Science from Risk Management & Treasury
09.2020 - Current
Test DaF InstituteDeggendorf, Germany
Advanced-level German Language Certification
03.2017 - 08.2017
University of EconomicsWroclaw, Poland
Master of Arts from Finance and Banking
10.2005 - 11.2011
Skills
Strong analytical skills
Empathy and cultural awareness
Accuracy and attention to detail
Conducting investigations
Customer communication
Teamwork and collaboration
Decision-making
Data analysis
Programming languages skills (R)
Microsoft Excel & PowerPoint proficiency
Statistics
Asset management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FOM
Master of Science from Risk Management & Treasury
09.2020 - Current
Claims Specialist
Allianz
11.2019 - Current
Life Claims Specialist
CARMF - Autonomous Pension Fund of Physicians
07.2018 - 03.2019
Test DaF Institute
Advanced-level German Language Certification
03.2017 - 08.2017
Assistant Managing Director
ZEBB - Center for Adult Education in Bavaria
07.2016 - 03.2018
Life Claims Specialist
LSN - Insurance broker
09.2014 - 06.2016
Insurance Claims Officer
Credit Agricole Service
10.2009 - 08.2013
University of Economics
Master of Arts from Finance and Banking
10.2005 - 11.2011