Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Timeline
JOSEPH JOY

JOSEPH JOY

Strategy & Business Development
Mumbai,Maharashtra
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

An innate leader & strategist with an expertise in Business Process Improvement & Development, generating growth promoting models and ensuring oversight throughout the process lifecycle. Over the years demonstrated a competitive mix of Business Management, Process Management & Execution, Strategic leadership and advisory, Customer Service, Business Development & Sales in nascent start-ups and mature organizations. Familiarity in excelling in ambiguous and high intensity environments leading to invaluable varied experiences in an assortment of multi-dimensional roles played. Proactively involved in key business / allied functions in all organizations to facilitate and ensure a more productive and effective business relations along with output resolution. Skilled in Strategy, Sales, Data Analysis, Communication, IT tools, Negotiation & e-commerce

Overview

21
21
years of professional experience
1
1
years of post-secondary education
2
2
Certifications
4
4
Languages

Lead - Sales and Strategy

Tapplent Technologies Pvt. Ltd.
Mumbai , Maharashtra
2021.11 - Current

• Direct Sales
• Lead Generation
• Strategy Formulation

Business Growth Specialist

Independent
Mumbai , Maharashtra
2021.04 - 2021.10

• Executed company registration for a jewelry firm to enable commencement of operations in Singapore
• Launched advisory firm aimed at providing consultative services to MSME's in the areas of strategy, sales, business operations and digital transformation (www.smartchoices.co.in)
• Redesigned business model for a fish Exporter to help them rapidly transform and survive setbacks of the previous 4 years.

Regional Sales Director

PeopleStrong Technologies Pvt. Ltd
2019.12 - Current

Qilo Technologies got absorbed by PeopleStrong in Dec 2019.

It is one of the leading HR tech solutions company with a wide variety of offerings in the HR space.

Here, I continued to be involved in leading sales for the business performance enabler solution that qilo had in its portfolio

Roles & Responsibilities:

  • Help set the pre-sales engine to facilitate connects with new customer.
  • Revenue generation through sales – Individual contributor role.

Director - Strategy & Business Development

Qilo Technologies Pvt. Ltd
2019.06 - 2019.12

Qilo Technologies offers potential clients its product on the SaaS (Software as a Service) model and focuses on the strategy execution and performance management space. Formed in 2015, it is a bootstrapped firm with operations currently in India.

Roles & Responsibilities

  • Identify and initiate initial discussions with investors to fuel qilo's growth initiatives.
  • Formulate the strategic direction for the company to keep it relevant and profitable.
  • Generate revenue through direct sales efforts.

Head - Strategy

BVC Ventures Pvt. Ltd
2018.04 - 2019.05

BVC Ventures is the holding company of the BVC group of companies with teams having decades of experience, a strong global network and strategic industry partnerships and relationships.

I was promoted to the holding company from BVC Logistics to head its newly formed department of Strategy.

Roles & Responsibilities:

  • Overseeing all aspects of the ecommerce Logistics division of the group company BVC Logistics.
  • Evaluate companies that connect with us seeking investments.
  • Generate plans to execute strategic initiatives for the group companies.
  • Evaluate and execute the launch of new services in line with the groups' core strength.

Head - Strategic Initiatives

BVC Logistics Pvt. Ltd
2013.12 - 2018.03

BVC Logistics is a 55-year-old company, market leader in the secure logistics space in India. BVC is present in both the B2B and B2C space in valuable cargo movement.

At BVC I started out as a Business Analyst for 2 years and then progressed as Head – Strategic Initiatives.

Roles & Responsibilities:

  • Overseeing all aspects of the ecommerce Logistics division.
  • Providing strategic insights leading to process improvements in Sales & Operations, primarily aimed at building efficiencies across the board.
  • Collating, Analyzing and inferring data patterns in the various business divisions.
  • Presenting the data effectively to the senior management to facilitate strategic decisions.
  • Finalize the budgets across various Business units in conjunction with the CEO.
  • Business Analysis and designing process improvement matrices.
  • Solutions and crisis management including designing response mechanisms

Key tasks accomplished.

  • Successfully led the formation of the company's ecommerce Division including Oversight, Control, Financial handling and Marketing across multiple platforms.
  • 100% increase in revenue FY 2017-2018 – ecommerce Division.
  • Led the AEO accreditation for the company's sub groups successfully.
  • Designed the Process management and oversight for the Internal Repository services.
  • Instrumental in producing the group companies first and only corporate video.

Business Development Manager

Bezalel Jewellers
2008.03 - 2013.11

Bezalel Jewellers is a small firm engaged in the sale and purchase of rough & polished diamonds, bullion and in the manufacturer of customized diamond jewellery.

Roles & responsibilities.

  • To increase client database and company footprint.
  • Building the brand image through creating SOPs for customer service and quality assurance.
  • Setting up of e-commerce channels/Social Media Management.
  • Online Vendor management.
  • Product Development.
  • Brand Management.

Relationship Manager

Atiitya Training & HR Consultants Pvt. Ltd
2007.03 - 2008.03

Soft skill training and HR consultancy were the primary products of Atiitya. Started by a young and successful HR professional who gave up the comparatively cushy life as a National Head HR in a major company to start her own firm offering a bouquet of services to corporates.

Roles & responsibilities.

  • Targeting a database of existing clients.
  • Identifying new clients.
  • Effectively present Training solutions and other allied HR services.
  • Key Account Manager and Client Handling.
  • Business communication and ensuring continuous product education of the client(s).
  • Client base generation and productivity execution.

Senior Customer Service Representative

Intelenet
2004.12 - 2006.06

A company that offers BPO services.

I worked in the team offering services to the National Rail Enquiries – UK, handling queries from customers using Britain's Rail services.

Achievements:

  • Key team executive of 20-member Knowledge Champion Team.
  • Team Leader, shown potential by winning various intra/inter-department competitions.
  • Best soft skills, client management and operational productivity.
  • Recognition for Innovative Process and Product formation skills.

Project Assistant

Goldshield Services Pvt. Ltd
2003.06 - 2004.04

With the Knowledge Management Team, which in turn is a part of the Corporate Team, which reports directly to the CEO.

Goldshield is a UK headquartered multinational firm with turnover of over 100 million pounds that dealt with the sale of over the counter drugs that primarily dealt with Arthritis.

Roles & Responsibilities.

  • Creation / collation & distribution of information to enhance & sharpen the process & product knowledge of the contact support staff.
  • Generation and distribution of performance reports.
  • Designing modules based on training need analysis.
  • Some of the other projects undertaken as part of the 'Corporate Team'.
  • Assisted in creating the target P & L for a sub-division (PDM).
  • Assisted in the post-strategy meetings of the company that is held every 6 months.

Assistant to the Director of Marketing

Goldshield Services Pvt. Ltd.
2003.06 - 2004.04

Assisted the Director of Marketing in the various elements of marketing and administration for close to 5 months.

Roles & Responsibilities.

  • Conducting Market research & Market analysis.
  • Assisted in developing a suitable business plan.
  • Liaison with key organizations / individuals as a part of strategic brand networking.

Business Development Executive

Fem Care Pharma Ltd
2001.05 - 2003.05

Fem Care was a medium sized company that was in the FMCG space and a market leader in selling fairness creams.

I was part of NuNet, a Direct Marketing Division of Fem Care Pharma Ltd. as a Business Development Executive.

Roles & Responsibilities.

  • Identifying prospective business associates, channel partners and qualifying the leads based on potential and commitment.
  • Identifying suitable candidates for the role of Business Associates and educating them on the business model of the company & its products.
  • Developing Sales & Marketing collaterals: Creating & developing presentations and educative material for Business Associates.
  • Developing sales promotional strategies and collaterals for events and promotions, mail and telemarketing campaigns to create awareness, develop and penetrate the market.
  • Proposal drafting: Worked on developing the quarterly marketing plan.
  • Involved in the strategic planning for the division.
  • Analyzing market trends and competitors' strategies and providing continuous feedback on market trends to the Business Head.
  • Managing Business Associates and aiding them to develop and grow their business.

Music Executive

Groove
1999.02 - 1999.10
  • Groove was the Cambata groups foray into the world of music retailing.
  • My role as a Music Executive involved helping/guiding the visitor/customers with their choice of music genre, executing various promotions and events planned from time to time.
  • Roles & Responsibilities:.
  • Music and audio entertainment specialist.
  • Keeping track of the latest music.
  • Helping to upkeep the look and feel of the store.
  • Operating the DJ console.

Work History

Bachelor of Engineering - Construction Engineering

M.H. Saboo Siddik College Of Engineering, Mumbai Central, Mumbai
1993.05 - 1999.05

High School Diploma -

G.N. Khalsa College Of Science, Arts & Commerce
1991.06 - 1993.05

Certificate - Disruptive Strategy

Harvard Business School Online, Online
2018.04 - 2018.08

Certificate - Lean Six Sigma Green Belt

Exemplar Global
2018.02 - 2018.03

Education

Skills

Business Developmentundefined

Certification

Disruptive Strategy – Harvard Business School (HBX) (2018)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English

Hindi

Malayalam

Marathi

Lead - Sales and Strategy - Tapplent Technologies Pvt. Ltd.
2021.11 - Current
Business Growth Specialist - Independent
2021.04 - 2021.10
Regional Sales Director - PeopleStrong Technologies Pvt. Ltd
2019.12 - Current
Director - Strategy & Business Development - Qilo Technologies Pvt. Ltd
2019.06 - 2019.12
Harvard Business School Online - Certificate, Disruptive Strategy
-0.03999999999996362
Head - Strategy - BVC Ventures Pvt. Ltd
2018.04 - 2019.05
Exemplar Global - Certificate, Lean Six Sigma Green Belt
-0.009999999999990905
Head - Strategic Initiatives - BVC Logistics Pvt. Ltd
2013.12 - 2018.03
Business Development Manager - Bezalel Jewellers
2008.03 - 2013.11
Relationship Manager - Atiitya Training & HR Consultants Pvt. Ltd
2007.03 - 2008.03
Senior Customer Service Representative - Intelenet
2004.12 - 2006.06
Assistant to the Director of Marketing - Goldshield Services Pvt. Ltd.
2003.06 - 2004.04
Project Assistant - Goldshield Services Pvt. Ltd
2003.06 - 2004.04
Business Development Executive - Fem Care Pharma Ltd
2001.05 - 2003.05
Music Executive - Groove
1999.02 - 1999.10
M.H. Saboo Siddik College Of Engineering, Mumbai Central - Bachelor of Engineering, Construction Engineering
-6
G.N. Khalsa College Of Science, Arts & Commerce - High School Diploma,
-1.990000000000009
Disruptive Strategy – Harvard Business School (HBX) (2018)
Certified Lean Six Sigma Green Belt by VarSigma (Exemplar Global) (2018)

Timeline

JOSEPH JOYStrategy & Business Development