Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Jose Marco Joshua Barretto

Jose Marco Joshua Barretto

Operations Manager
Richbelt Tower,1504, 17 Annapolis, San Juan, 1111 Metro Manila

Summary

Results-oriented business leader with 3 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines.

Overview

3
3
years of post-secondary education
7
7
years of professional experience

Work History

Operations Manager

Ephesians Industrial Laundry Services,Inc.
2019-02 - Current
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 30-member management team with related direct reports.

Operations Manager

1A Ephesians Industrial Inc
2017-02 - Current
  • Built, supervised and mentored 50 teams and leaders in receiving and inbound operations.
  • Organized preventive maintenance to reduce downtime and line shutdown or production delays.
  • Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.

Server

Ace Gogi
2016-08 - 2016-12
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

Warehouse Manager

Cartel Mods
2015-06 - 2016-07
  • Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

Game Design And Development

De La Salle - College Of Saint Benilde
2013-05 - 2015-04

Kinesiology

Glendale Community College
2015-01 - 2016-01

Skills

    Relationship Management

Negotiation

Customer Service

Budgeting

Logistics Management

Timeline

Operations Manager

Ephesians Industrial Laundry Services,Inc.
2019-02 - Current

Operations Manager

1A Ephesians Industrial Inc
2017-02 - Current

Server

Ace Gogi
2016-08 - 2016-12

Warehouse Manager

Cartel Mods
2015-06 - 2016-07

Kinesiology

Glendale Community College
2015-01 - 2016-01

Game Design And Development

De La Salle - College Of Saint Benilde
2013-05 - 2015-04
Jose Marco Joshua BarrettoOperations Manager