Operations support
John Strange
Management and Personnel Development
Lexington
Summary
I possess 18 years of management experience within the facility, transportation, and non-profit sectors. I am energized by serving others and aiding the growth and development of the next generation of leaders. I desire to exemplify authenticity by sharing my story, experience and abilities. I seek to influence my organization and community by graciously serving clients, co-workers, and those who lead. I consider loyalty, a positive and professional reputation, as well as my own skill development, as foundationall to these pursuits.
Overview
7
7
years of post-secondary education
24
24
years of professional experience
Work History
Package Operations Supervisor
UPS
2018-04 - Current
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Conduct load quality audits and motivate employees towards 100% load accuracy for 28 distinct delivery vehicles
- Conduct and collect monthly safety certifications for 20 hourly employees
- Provide daily feedback, both appreciative and constructive, concerning efficient and productive work methods
Team Leader
Campus Crusade For Christ Inc.
2007-07 - 2018-04
- Conducted semi-annual personnel reviews with 100% of direct reports and formulated personal and professional growth steps
- Constructed peer review summaries for staff members and discussed areas of strength and development with individual team members
- Generated an atmosphere where team members could lead and learn from mistakes
- Collaborated with others to identify problems and allocate resources to execute strategic solutions
- Aligned team members and stakeholders to a central mission and purpose
Staff
Campus Crusade For Christ Inc.
2001-03 - 2007-06
- Scheduled interviews for collegiate candidates and provided interview summaries to national hiring managers
Operations Manager
SSC Servce Solutions (Compass Group)
1996-08 - 2000-12
- Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
- Served as site for the production of enterprise-wide training videos
Education
Master of Business Administration
Northern Kentucky University
2018-06 - 2020-11
Bachelor of Science - Communications
University Of Tennessee
1992-01 - 1996-05
Skills
Problem resolution
Staff education and training
Employee Evaluation
Project Management
Performance Evaluations
Strategic Planning
Timeline
Master of Business Administration
Northern Kentucky University
2018-06 - 2020-11
Package Operations Supervisor
UPS
2018-04 - Current
Team Leader
Campus Crusade For Christ Inc.
2007-07 - 2018-04
Staff
Campus Crusade For Christ Inc.
2001-03 - 2007-06
Operations Manager
SSC Servce Solutions (Compass Group)
1996-08 - 2000-12
Bachelor of Science - Communications
University Of Tennessee
1992-01 - 1996-05