ABAP Development
Jimmy Hiett
SAP Developer EDI Developer/Analyst
Tulsa
Summary
Experienced EDI Coordinator skilled in troubleshooting and resolving errors, performing quality assurance audits and training support staff to enhance processes. Excellent communication, planning and problem-solving skills.
Overview
9
9
years of professional experience
Work History
SAP ABAP Developer and EDI Developer/Business Analyst
Webco Industries
2014-01 - Current
- Tracked files from origin to destination and troubleshot errors.
- Built and deepened positive and productive relationships with business partners.
- Created and maintained EDI customer maps.
- Trained customer service personnel in strategies for supporting electronic data interchange activities.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
IT Intern
U.S.Payments
2012-05 - 2012-08
- Assisted IT team members by crafting project research material for implementation.
- Supported Logistics Division with handling technology rollout and maintenance.
- Contributed to team-based IT projects by lending assessment and management services.
Helpdesk Support Engineer
Oklahoma State University
2010-12 - 2012-07
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees.
- Performed root cause analysis and general troubleshooting.
Education
Bachelor's in Management of Information Systems - Information Assurance
Oklahoma State University
Aug 2008 - Dec 2013
Skills
EDI Testing/EDI Development
Business relationship development
Root Cause Analysis
Linux
Product development
Technical Analysis
Timeline
SAP ABAP Developer and EDI Developer/Business Analyst
Webco Industries
2014-01 - Current
IT Intern
U.S.Payments
2012-05 - 2012-08
Helpdesk Support Engineer
Oklahoma State University
2010-12 - 2012-07
Bachelor's in Management of Information Systems - Information Assurance
Oklahoma State University
Aug 2008 - Dec 2013