Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Alvarez

Santa Ana

Summary

Experienced Recreational Leader familiar with community events and leading City camps. Energetic with a history of promoting positivity. Work effectively within teams to develop creative ideas and solutions to complex issues that may arise. Ready to bring my experience in a fun and challenging new role to help the city thrive.

Overview

4
4
years of post-secondary education
8
8
years of professional experience

Work History

Recreation Leader

City Of Aliso Viejo
2019-06 - Current
  • Developed positive and productive relationships with kids, parents and staff.
  • Participated with and egaged participants in recreational activities and team-building exercises.
  • Assisted the coordinator with scheduling events in recreation facilities and monitored facility conditions.
  • Supervised and assigned roles to volunteer groups.
  • Created promotional media for city events and classes.
  • Customer service, answering phone calls both greeting and assisting those who came into the office.

Childcare Provider

Florencio Hernandez
2019-10 - 2020-02
  • Kept all areas neat, clean and properly sanitized.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Helped with school work and other school related activities.
  • Transported children from school to their home.
  • Used positive discipline to reinforce manners.
  • Monitored children to create a safe environment.

Volunteer

Calpirg
2016-09 - 2019-06
  • Spoke with Dean of UCR to communicate students' needs.
  • Gathered signatures to make textbooks more accessible, now all Professors must put a minimum of 4 copies of their required reading in the library.
  • Canvassing and speaking to students to make the organizations' message known to others.
  • Assisted in creating social events to gain new volunteers.

Receptionist

Eye Physicians Of Long Beach
2015-06 - 2018-09
  • Greeted and checked-in patients before their appointments in professionally and friendly manner.
  • Organized patient records.
  • Experience with billing and recording of transactions both debit/credit and cash.
  • Ability to handle stressful situations with patients.
  • Filed sensitive and confidential information safely as instructed by employer's guidelines.
  • Multi-tasked between busy phone line and patients directly at the practice.
  • Managed incoming calls on phone system and directed to departments based on customer needs.

Education

Master of Arts - Political Science

University Of California, Riverside
2015-08 - 2019-06

Skills

Customer service skills

Safety standards implementation

Activity Planning

Supervision

Problem resolution

MS Office

CPR Certified

Bilingual

Judgement and decision making

Timeline

Childcare Provider

Florencio Hernandez
2019-10 - 2020-02

Recreation Leader

City Of Aliso Viejo
2019-06 - Current

Volunteer

Calpirg
2016-09 - 2019-06

Master of Arts - Political Science

University Of California, Riverside
2015-08 - 2019-06

Receptionist

Eye Physicians Of Long Beach
2015-06 - 2018-09
Jessica Alvarez