Jessica Alvarez

Santa Ana,CA

Summary

Experienced Recreational Leader familiar with community events and leading City camps. Energetic with a history of promoting positivity. Work effectively within teams to develop creative ideas and solutions to complex issues that may arise. Ready to bring my experience in a fun and challenging new role to help the city thrive.

Overview

years of post-secondary education

years of professional experience

Work History

Recreation Leader

City Of Aliso Viejo

2019.06 - Current

Developed positive and productive relationships with kids, parents and staff.
Participated with and egaged participants in recreational activities and team-building exercises.
Assisted the coordinator with scheduling events in recreation facilities and monitored facility conditions.
Supervised and assigned roles to volunteer groups.
Created promotional media for city events and classes.
Customer service, answering phone calls both greeting and assisting those who came into the office.

Childcare Provider

Florencio Hernandez

2019.10 - 2020.02

Kept all areas neat, clean and properly sanitized.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Helped with school work and other school related activities.
Transported children from school to their home.
Used positive discipline to reinforce manners.
Monitored children to create a safe environment.

Volunteer

Calpirg

2016.09 - 2019.06

Spoke with Dean of UCR to communicate students' needs.
Gathered signatures to make textbooks more accessible, now all Professors must put a minimum of 4 copies of their required reading in the library.
Canvassing and speaking to students to make the organizations' message known to others.
Assisted in creating social events to gain new volunteers.

Receptionist

Eye Physicians Of Long Beach

2015.06 - 2018.09

Greeted and checked-in patients before their appointments in professionally and friendly manner.
Organized patient records.
Experience with billing and recording of transactions both debit/credit and cash.
Ability to handle stressful situations with patients.
Filed sensitive and confidential information safely as instructed by employer's guidelines.
Multi-tasked between busy phone line and patients directly at the practice.
Managed incoming calls on phone system and directed to departments based on customer needs.

Education

Master of Arts - Political Science

University Of California, Riverside

Riverside, CA

2015.08 - 2019.06

Skills

Customer service skills

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Timeline