Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Work Availability
Quote
OfficeManager
Jerom Isunju

Jerom Isunju

Safety Officer
Kampala

Summary

Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism. Patient Public Safety Officer bringing 2 years of performance in public safety roles. Experience working closely with local and state authorities. Recognized for maintaining peaceful environment and providing efficient first aid. Sound knowledge of crime and fire prevention techniques.

Overview

2
2
Languages
3
3
years of post-secondary education
5
5
years of professional experience

Work History

Safety Officer

Crew Cleaning Company
2020-11 - Current

Customer Service Representative

Mowasalat
2017-04 - 2019-08
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Managed customer relations and customer service through daily communication and interaction.
  • Welcomed guests to establishment and maintained pleasant, friendly and professional demeanor at all times.
  • Displayed integrity, honesty and knowledge that promoted culture, values and mission of company.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Loss Prevention Officer

Acacia Mall
2015-06 - 2016-12
  • Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.

Lifeguard

Jacaranda Health Club
2014-02 - 2015-03
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Monitored safety of all guests in and around swimming pool.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Share tips with patrons on swimming techniques and strength training.
  • Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.

Education

Associate of Science - NEBOSH IGC 123

Doha Industrial Safety Services
2018-07 - 2019-05

High School Diploma

St Peter's SSS Nsambya
2011-03 - 2012-11

Skills

    Risk management

Records/files maintenance

MS Office

Relationship development

Report preparation

Complaint resolution

Swim instruction

Public safety

First Aid and CPR

Pool operations

Strong communicator

Training and mentoring

Safety courses

Protective equipment

Problem resolution

Occupational health hazards

Occupational safety

Safety and compliance inspections

Languages

English

Arabic

Interests

Swimming

Making new friends

Saving lives

Timeline

Safety Officer

Crew Cleaning Company
2020-11 - Current

Associate of Science - NEBOSH IGC 123

Doha Industrial Safety Services
2018-07 - 2019-05

Customer Service Representative

Mowasalat
2017-04 - 2019-08

Loss Prevention Officer

Acacia Mall
2015-06 - 2016-12

Lifeguard

Jacaranda Health Club
2014-02 - 2015-03

High School Diploma

St Peter's SSS Nsambya
2011-03 - 2012-11

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Jerom IsunjuSafety Officer