Jean Margaret Brocco
OFFICE ADMINSTRATOR
If you really look closely, most overnight successes took a long time.
Steve Jobs
Summary
Outgoing Office Administrator with 40 years of experience with strong organised administrative background in office management with talent multitasking to complete daily duties within Banking, Construction, Office & Sales fields. Working hard to keep office running smoothly. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
40
40
years of professional experience
Work history
Office Administrator
Roller City (PTY) lTD
, SOUTH AFRICA
2021.03 - Current
- Prepare accurate quoting with pricing & time line for delivery, follow up on outstanding quotes.
- Manage busy
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered Hi- volume number of incoming calls and emails per day, responding to clients and relaying messages to staff to ensure swift resolutions.
- Archiving all documentation, facilitating smooth recordkeeping and retrieval within the prescribe law.
- Managed office supplies and inventory for day-to-day operations, with cost savings of up to 20%.
- Managed employee records on database to maintain accuracy and updated information.
- Collected and evaluated timesheets and managed electronic timekeeping systems.
- Executed monthly payroll with meticulous attention to detail on SAGE PASTEL PAYROLL software.
- Effectively checked & received consignment stock, and dispatched with accuracy.
- Processing general office admin of invoicing, job cards, credit notes , purchase orders. doing month end roll over on Pastel Account software.
- Customer Age analysis kept to 30 days and COD payments paid on time.
RENATAL AGENT
WAKEFIELDS
2019.10 - 2021.02
- Monitored individual leasing agent performance and coached on successful strategies.
- Enforced policies and rules for all tenants.
- Collected, completed and processed lease applications.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Performed background checks on all apartment applicants. Validated rental eligibility by using established company verification process.
- Showed prospective tenants around properties and provided detailed information on key features.
- Answered phone calls and emails, responding to prospects questions quickly and clearly.
- Created proposals, lease offers and documents for incoming and current tenancies.
- Distributed and followed up on tenant renewal notices.
- Kept accurate records of all resident and tenant correspondence.
- Kept in contact with prospective Landlords, keeping them informed of the rental process of their properties.
General office administrator
Unocor Construction Services cc
2013.03 - 2019.09
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Processed invoices and financial data with strong eye for detail.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
Education
Certificate - ISA - Banking in Cash Centres
Certificate - IOB- ( Institute Of Banking)
Certificate - Payroll - Wages
Certificate - Sales
Matriculation - ENGLISH, AFRIKAANS, MATHS, ACCOUNTING, BIOLOGY GEOGRAPHY
Skills
- Office management
- Manage hi-volume switchboard
- Supervising enquires
- Office inventory management
- Travel coordination
- Sage 50 US proficiency
- Administering payroll
- Office administration
- Microsoft Office proficiency
- Business administration
- Bookkeeping
- Payroll processing
Timeline
Office Administrator - Roller City (PTY) lTD
2021.03 - Current
RENATAL AGENT - WAKEFIELDS
2019.10 - 2021.02
General office administrator - Unocor Construction Services cc
2013.03 - 2019.09
ABSA Bank - Certificate, ISA - Banking in Cash Centres
Damlien - Certificate, IOB- ( Institute Of Banking)
Accsys - Payroll - Certificate, Payroll - Wages
Sales Impact - Certificate, Sales
Pietermaritzburg Girls High School - Matriculation, ENGLISH, AFRIKAANS, MATHS, ACCOUNTING, BIOLOGY GEOGRAPHY