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Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Timeline

Ivan Rodríguez

IT Project Manager
Zapopan
Summary

Talented IT PM offering 15 years of experience and top-notch abilities in organizing workflows, solving complex problems , people management and making accurate decisions based on sound judgment and analytical strengths. Experienced with leading teams driving people towards corporative goals, hardware and software projects.

Overview
1
1
Language
3
3
Certifications
6
6
years of post-secondary education
24
24
years of professional experience
Work History

Project Manager

Amdocs
2018-11 - Current
  • Agile, waterfall and blended software projects developed and initiated, including cost, schedule, risk and performance management
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Drove team success through shared vision and recognition of quality performance.
  • Adhered to industry practices, company standards and safety protocols in all work.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Project & People Manager

Mobica Inc
2016-01 - 2018-07
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Managed 3 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Maintained up-to-date knowledge and information about technology and plant management best practices.
  • Addressed personnel issues and scheduling conflicts promptly.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Boosted productivity by 25% through direction, preparation and implementation of training programs and initiatives.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between assignations and employees.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Monitored and handled all employee issues, including performance, promotions paths, salary revision.

Project Engineer & People Manager

First cash Inc
2004-03 - 2014-11
  • Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
  • Demonstrated advanced knowledge of large-scale global enterprise network operations and security.
  • Liaised with cabling infrastructure vendors and domestic and international ISPs.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Delivered onsite technical support for 100 employees.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Conducted monthly inventories of raw materials and components.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Directed key personnel in correct production techniques to achieve required quality.

Project & Telecomm Engineer

TELEFONICA
2003-02 - 2004-01
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.
  • Participated in development meetings for high-value customers and business operations updates.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
  • Maintained documentation for all telecommunication systems, including equipment inventory and floor plans.
  • Analyzed and interpreted complex data from multiple sources.
  • Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
  • Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.

Pre-sales Engineer / Project Engineer

ALCATEL-LUCENT
1998-07 - 2003-02
  • France/Mexico City) Design of technological solutions in telecommunications and development of projects in networks and telecommunications for public and private sectors.
  • Managed technical integration, systems engineering program management, customer support and program management.
  • Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Collaborated with bid project team to assemble proposals.
  • Liaised with suppliers and third-party service vendors to maintain accurate, up-to-date pricing list for sourced components.
  • Analyzed proposals to verify correct project scale while assessing and defining quoted profit targets.

Project Assistant

ISKRATEL TELEKOM
1995-01 - 1998-02
  • Produced highly accurate internal and external letters and memoranda.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
  • Performed work according to project schedules and established quality standards.
  • Adhered to established schedules by facilitating work quality and timely delivery.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
  • Provided assistance with preparation of project-related reports, manuscripts, and presentations
Education

Bachelor Degree Electronic

Instituto Tecnologico En Queretaro
1989-08 - 1994-12

Especialization Operations Management

Universidad Panamericana
2012-01 - 2012-12
Skills

    Communication

Conflict Resoltuion

Team Building & Relationship

Self-Management

Coaching

Continuous improvement

Client Management

Leadership
Management Skills

Negotiation

Training & Development

Software

JIRA , Confluence

TRELLO

MS Project

Languages

English

Certification

SaFe 4.0

2019-08

PMP - Project Management Professional

2011-11

SCM

2014-06
Timeline

SaFe 4.0

2019-08

Project Manager

Amdocs
2018-11 - Current

Project & People Manager

Mobica Inc
2016-01 - 2018-07

SCM

2014-06

Especialization Operations Management

Universidad Panamericana
2012-01 - 2012-12

PMP - Project Management Professional

2011-11

Project Engineer & People Manager

First cash Inc
2004-03 - 2014-11

Project & Telecomm Engineer

TELEFONICA
2003-02 - 2004-01

Pre-sales Engineer / Project Engineer

ALCATEL-LUCENT
1998-07 - 2003-02

Project Assistant

ISKRATEL TELEKOM
1995-01 - 1998-02

Bachelor Degree Electronic

Instituto Tecnologico En Queretaro
1989-08 - 1994-12