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IRAM MUSANI
Toronto,ON
Summary
Goal-oriented Sales Executive with seven years of experience in FMCG/Retail sales. Proven leader with excellent salesmanship, recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
8
8
years of professional experience
Work History
Associate
Loblaws Companies Private Limited
Toronto, ON
11.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Executes excellent sales floor merchandising and selling.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Completed daily logs for management review
Sales Associate
CAP, Walmart supercenter
Toronto, ON
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Selected correct products based on customer needs, product specifications and applicable regulations
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Helped customers locate products and checked store system for merchandise at other sites
- Engaged with customers to effectively build rapport and lasting relationships
Sales Officer
Hindustan unilever
Ahemdabad, Gujrat
02.2018 - 04.2022
- Identified and qualified new distributors to increase market share in key territories
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Awarded "Best sales officer" With 100% achievement of given parameters
Store Manager
Vodafone – India
Junagadh, Gujrat
01.2017 - 01.2018
- Managed inventory control, cash control and store opening and closing procedures
- Maintained filing system of current, prospective and future positions.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Assisted in recruiting, hiring and training of team members
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Store Customer service score was 100% for 6 months consecutively
Sales Executive
Telenor
Ahemdabad, Gujrat
12.2015 - 01.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships and managed to get 15% growth in business
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Set and achieved company defined sales goals
- Built relationships with customers and community to promote long term business grow.
- Motivated employees through special events, incentive programs and constructive feedback.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Developed and maintained strong working relationships with professionals within assigned territory
Education
Graduate Certificate - Human Resource management
Sheridan College
Mississauga, ON08.2023
MBA - Marketing Management - Customer Relationship Marketing
Gujrat Technological University
Rajkot06.2016
BBA - Marketing Management - Customer Relationship Marketing
Saurashtra University
Junagadh06.2014
Skills
- Sales Development
- Promotional Sales Events
- Advertising Campaigns
- Pre-Employment Screening
- Candidate Sourcing
- Background Checks
Timeline
Associate
Loblaws Companies Private Limited
11.2022 - Current
Sales Associate
CAP, Walmart supercenter
11.2022 - Current
Sales Officer
Hindustan unilever
02.2018 - 04.2022
Store Manager
Vodafone – India
01.2017 - 01.2018
Sales Executive
Telenor
12.2015 - 01.2017
Graduate Certificate - Human Resource management
Sheridan College
MBA - Marketing Management - Customer Relationship Marketing
Gujrat Technological University
BBA - Marketing Management - Customer Relationship Marketing
Saurashtra University