Haley Chilton
Virginia Beach
Summary
Dynamic professional with experience in customer service and education. Known for strong communication and teamwork skills, contributing to positive outcomes in various roles. Eager to leverage expertise in effective problem solving and record maintenance to enhance operational efficiency.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Leasing Consultant
Cross Ricer Communities
Norfolk
08.2025 - 01.2026
- Assisted prospective tenants with property tours and leasing information.
- Coordinated lease agreements and tenant move-in processes effectively.
- Maintained accurate records of lease applications and tenant documentation.
SPCA Volunteer
Virginia Beach SPCA
Virginia Beach
07.2025 - 08.2025
- Supported animal care by feeding, grooming, and exercising shelter animals.
- Assisted with adoption events to promote animal welfare and find homes.
- Engaged with visitors to provide information about services and available pets.
Substitute Teacher
Virginia Beach Public Schools
Virginia Beach
09.2024 - 06.2025
- Served as a mentor for new substitute teachers when necessary.
- Assisted with classroom management issues when needed.
- Encouraged positive behavior among students through effective communication techniques.
- Maintained accurate records of student attendance and performance.
- Collaborated with other teachers to ensure student success.
- Administered tests and assessments according to school guidelines.
Sales Associate
American Eagle Outfitters, Inc
Virginia Beach
09.2023 - 12.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Military
Coast Guard
Cape May
05.2023 - 07.2023
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Sales Associate
Boot Barn
Virginia Beach
01.2023 - 05.2023
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
Sales Associate
American Eagle Outfitters, Inc
Fairfax
02.2021 - 09.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
Education
Associate of Science - Business Administration
Tidewater Community College
Norfolk, VA 01.2024 - 01.2026
Bachelor of Science - Marketing
Old Dominion University
Norfolk, Virginia, VA 01.2026 - 01.2026
Skills
- Customer service
- Time management
- Team collaboration
- Record keeping
- Event coordination
- Background checks
- Property management knowledge
- Lease administration
- Team building
- Basic mathematics
Timeline
Bachelor of Science - Marketing
Old Dominion University
01.2026 - 01.2026
Leasing Consultant
Cross Ricer Communities
08.2025 - 01.2026
SPCA Volunteer
Virginia Beach SPCA
07.2025 - 08.2025
Substitute Teacher
Virginia Beach Public Schools
09.2024 - 06.2025
Associate of Science - Business Administration
Tidewater Community College
01.2024 - 01.2026
Sales Associate
American Eagle Outfitters, Inc
09.2023 - 12.2023
Military
Coast Guard
05.2023 - 07.2023
Sales Associate
Boot Barn
01.2023 - 05.2023
Sales Associate
American Eagle Outfitters, Inc
02.2021 - 09.2022