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Gursharan Singh
Toronto,Ontario
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Devoted to giving every customer a positive and memorable experience
Overview
3
3
years of professional experience
Work History
Security Guard
iGuard360
Toronto, ON
01.2023 - Current
- Checked and verified photo identification prior to granting facility access
- Responded quickly to incidents and assessed active situations for security concerns
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Receiver
Hudson's Bay
Toronto, ON
09.2022 - 12.2023
- Double checked records, daily reports, and inventory transactions to identify and correct variances
- Compared shipping orders and invoices against contents received to verify accuracy
- Unloaded pallets and deliveries and organized products in warehouse
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Quality Assurance Analyst
Kirchhoff Automotive
Aurora, ON
06.2022 - 09.2022
- Created and achieved product quality objectives and met product specifications
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork
- Fixed identified issues to increase productivity and boost workflows
- Reported progress, test metrics and results to project stakeholders.
Technical Support
Pandit Mobile Institutions
Jalandhar, India
12.2021 - 04.2022
- Handled customer service issues by providing guidance or escalating for advanced support.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Served as first point of contact for incoming technical service calls and emails.
- Walked customers through common phone hardware and software configurations to maximize service functionality.
Front Desk Receptionist
Red Petal Hotel
Jalandhar, India
05.2021 - 11.2021
- Offered guidance to in- and out-bound customers and class-goers on a daily basis, servicing up to 300 people daily
- Managed communications through four different social media profiles to ensure patrons always received up-to-date organizational information
- Supervised data entry of class registrations for 25+ weekly dance courses
- Helped with scheduling, received payments, and prepared end-of-day reports.
Education
High School Diploma - Business International
Seneca College of Applied Arts And Technology
08.2023
Skills
- Staffing and Sales Reporting
- Record preparation
- Excel and powerpoint
- Anticipating Problems Database
- Microsoft Windows 10, windows 8
- Digital Literacy,
- Establishing and Maintaining Interpersonal Relationship
- Customer Service,
- Outbound Calls
- Resolving Conflicts
- Self Confidence ,
References
Professor Maurice Platero
maurice.platero@senecacollege.ca
Timeline
Security Guard
iGuard360
01.2023 - Current
Receiver
Hudson's Bay
09.2022 - 12.2023
Quality Assurance Analyst
Kirchhoff Automotive
06.2022 - 09.2022
Technical Support
Pandit Mobile Institutions
12.2021 - 04.2022
Front Desk Receptionist
Red Petal Hotel
05.2021 - 11.2021
High School Diploma - Business International
Seneca College of Applied Arts And Technology