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GRACE LEININGER
Wauseon,US
Summary
Throughout my time of work, I have obtained several critical skills. I have received positive feedback on my customer service skills and I really enjoy working with people. I am flexible and approachable, with strong organizational and time management skills. I prioritize delivering a memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Sauder Woodworking Co..
Archbold, OH
08.2023 - Current
- Informed customers about current promotions and discounts.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
Waitress
The Barn Restaurant
Archbold, OH
05.2021 - Current
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons to answer questions about menu items and make recommendations.
E-Commerce Sales Assistant
Sauder Woodworking Co..
Archbold, OH
05.2023 - 08.2023
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
Telemarketer
Ohio University
Athens, OH
09.2021 - 12.2021
- Made average of [Number] outbound and inbound calls per day
- Responded to information requests in a timely, courteous, and knowledgeable manner
- Created new accounts in the system and entered personal, demographic, and payment information.
Hostess
Barn Restaurant
Archbold, OH
05.2019 - 03.2020
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness., Oversaw the dining area with natural leadership abilities and organizational strategies focused on balancing guest and business needs
- Took credit card, cash, and gift certificate payments and gave cash transactions change
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs.
Education
Bachelors - Communication Studies
Ohio University
Athens05.2023
High School Diploma -
Wauseon High School
Wauseon, OH05.2020
Skills
- Adaptable and Flexible
- Engaging with Diverse Customers
- Payment Processing
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Customer Service
- Processing Payments
Interests
I was very involved in groups and organizations in high school and church. Activities included National Honors Society, student counsel, youth
advisory counsel, and youth group.
Professional Summary
Skills
Education
Work History
Additional Information
Timeline
Sales Assistant
Sauder Woodworking Co..
08.2023 - Current
E-Commerce Sales Assistant
Sauder Woodworking Co..
05.2023 - 08.2023
Telemarketer
Ohio University
09.2021 - 12.2021
Waitress
The Barn Restaurant
05.2021 - Current
Hostess
Barn Restaurant
05.2019 - 03.2020
Bachelors - Communication Studies
Ohio University
High School Diploma -
Wauseon High School