Job Search Status
Open to workDesired start date: Immediately
Open To Work
Gloria Jepchumba Kiplagat
Health records and information officer, Medical virtual assistant
Nairobi
Work Preference
Summary
Resourceful Records and Information Management Officer known for high productivity and efficient task completion. Specialize in data governance, information security, and digital records management. Excel in teamwork, problem-solving, and adaptability, ensuring seamless operations and compliance with data management standards.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
Work History
Senior Health Records and Information management officer, Data protection officer
Kayole Soweto Hospital
Nairobi
02.2021 - Current
- Oversaw electronic health record management, ensuring accuracy and security of patient data.
- Implemented security measures to protect sensitive information from unauthorized access.
- Ensured that all departments were adhering to facility data protection policies and procedures.
- Conducted regular audits of data integrity, ensuring compliance with health regulations.
- Developed and implemented information management policies to enhance data handling practices.
- Coordinated training sessions on data management systems for hospital staff.
- Collaborated with IT team to optimize information systems and workflows.
- Analyzed patient data trends to support decision-making processes in healthcare delivery.
- Provided technical support to users on how to use the information systems efficiently.
- Created and maintained databases for storing facility records and documents.
- Cleaned and organized raw data for analysis in data management systems.
- Championing Continuous Quality Improvement (CQI) in strengthening Health service delivery.
Assistant Health Records and Information Management 111
Mama Lucy Kibaki Hospital
Nairobi
07.2017 - 01.2021
- Maintained accurate patient records in electronic health record systems to ensure compliance and support quality care.
- Assisted medical staff with patient intake and documentation processes.
- Coordinated scheduling of patient appointments and follow-up visits to optimize staff availability and patient access.
- Facilitated patient referrals to specialists, streamlining access to necessary care and enhancing patient outcomes.
- Supported communication between departments to enhance workflow efficiency.
- Entered data into databases accurately and efficiently.
- Organized and maintained filing systems for documents and records.
- Archived confidential materials following established procedures to ensure data security.
- Handled confidential information with utmost discretion to protect patient privacy.
- Maintained front desk to provide a positive first impression.
- Offered reception coverage to relieve staff during absences or breaks.
- Assisted in the preparation of reports, presentations and correspondence.
- Gathered and sorted data for reports and files.
- Assigned codes to diseases and surgical procedures according to the International Classification of Diseases and Procedures in medicine.
Health Records and Information Management Intern
Kenyatta National Hospital
Nairobi
04.2014 - 07.2014
- Assisted in patient scheduling and appointment management for efficient service delivery.
- Collaborated with medical staff to streamline operational processes, enhancing overall patient service delivery.
- Facilitated interdepartmental communication to improve coordination of patient care.
- Participated in staff training sessions to improve operational workflows and efficiency.
- Documented patient feedback for quality improvement efforts within the hospital system.
- Analyzed survey data to assess and report on customer satisfaction with services.
- Supported inventory management by tracking medical supplies and equipment usage.
Health Records and Information Management Intern
Moi Teaching and Referral Hospital
Eldoret
04.2013 - 06.2013
- Coordinated reception activities and managed patient registration processes, ensuring seamless patient experiences.
- Maintained and scheduled appointments to optimize clinic workflow and patient access.
- Prepared clinic facilities and resources to ensure readiness for patient visits.
- Oversaw patient admission and discharge processes to promote efficient patient flow.
- Supervised health records management to ensure accurate storage and easy retrieval.
- Applied ICD and ICPM coding standards to classify diseases and medical procedures accurately, supporting effective health record management.
- Engaged with patients, colleagues, and the public, delivering clear and accurate information to enhance communication.
Education
Bachelor of Science - Health Records And Information Management
Mt. Kenya University
Nairobi , Kenya 09.2019 - 11.2025
Diploma - Health Records & Information Management
Kenya Medical Training
Nairobi, KenyaKenya certificate of secondary education -
Cheptulon Secondary School
Elgeiyo-MarakwetKenya certificate of primary education -
Embomir Primary School
Elgeiyo-MarakwetSkills
- Data oversight and analysis
- Management of electronic health records
- Patient documentation and reporting processes
- Technical support and troubleshooting expertise
- Database administration and maintenance
- Monitoring and evaluation frameworks
- Project management techniques
- Capacity building programs
- Communication effectiveness skills
- Collaboration within teams
- Quality enhancement processes
- Records management systems
- Integration of data solutions
- project management
- Modeling and analysis of data sets
- Strategies for data recovery
- Protocols for information security
- Assurance of data quality standards
- Solutions for data storage needs
- Design of information architecture systems
- Optimization of workflow coordination
- Practices in health information management
- Compliance with data privacy standards
Affiliations
Health Records and Information Management Board (HRIMB), Association of Medical Records Officers (AMRO), Kenya Health Professionals Society (KHPS).
References
- Damaris Kayanda, Nurse In-charge, NCC- Kayole Soweto Dispensary, +254721340487, damahkandy@gmail.com, Nairobi, Nairobi
- Lawrence Mbotela, HMIS/M&E, NCC- Embakasi East Sub-County, +254721220350, mbotelalawrence@yahoo.com, Nairobi, Nairobi
- Hellen Kemunto, HRIO/M&E, NCC- Mama Lucy Kibaki Hospital, +254723355412, hkemunto@gmail.com, Nairobi, Nairobi
- Samuel Kemboi, Mentor, Senior PMEL expert, Catholic Organization of Relief and Development Aid (CORDAID), +211924681086, +254727664216, Samcrowley84@gmail.com, Juba, South Sudan
Hobbies and Interests
- Indoor activities
- Socializing
- Travelling
- Worshiping
Personal Development
- Project Management
- KHIS-DHIS2
- Monitoring & Evaluation
- STATA & SPSS
- Peer Mentor at anti-FGM program
Personal Information
- Available: Immediately
- Date of Birth: 08/03/93
- Gender: Female
- Nationality: Kenyan
- Marital Status: married
Languages
Swahili
First Language
English
Proficient
C2
Timeline
Senior Health Records and Information management officer, Data protection officer
Kayole Soweto Hospital
02.2021 - Current
Bachelor of Science - Health Records And Information Management
Mt. Kenya University
09.2019 - 11.2025
Assistant Health Records and Information Management 111
Mama Lucy Kibaki Hospital
07.2017 - 01.2021
Health Records and Information Management Intern
Kenyatta National Hospital
04.2014 - 07.2014
Health Records and Information Management Intern
Moi Teaching and Referral Hospital
04.2013 - 06.2013
Diploma - Health Records & Information Management
Kenya Medical Training
Kenya certificate of secondary education -
Cheptulon Secondary School
Kenya certificate of primary education -
Embomir Primary School