

Experienced leader in small business operations, recognized for developing workflows and supporting staff training. Committed to enhancing customer experiences and driving productivity through strategic project management and effective communication.
Customer relations
Small business operations
Relationship building
Verbal and written communication
Client service
Project management
Business management
Business planning
Contract management
Crisis management
Profit and loss
Customer service
Scheduling
Goal setting
Inventory control
Inventory management
Schedule management
Records organization and management
Desktops, laptops, and mobile devices
Customer retention