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Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Certification
Timeline
Garrett Hanson

Garrett Hanson

Business Owner
Viera
Summary

Versatile worker with experience in both the service industry and hospital patient care. Excellent interpersonal communication skills with a focus on consumer satisfaction. Open and clear communicator with a disciplined and forward-thinking approach.

Overview
10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certifications
Work History

Business Owner

Galaxy Bar & Grill
05-2021 - Current
  • Led refurbishment of premises and introduced a successful new menu
  • Developed beneficial Council relationships in order to aid business development
  • Organized and negotiated supplier agreements Operations point of contact for weekly and bi-weekly business reviews with all involved partners and consultants
  • Managed initiatives from concept through development, testing, and operator/consumer insight and feedback
  • Oversaw all development, construction, purchasing, and installation of all components to build out restaurant.
  • Oversaw purchasing, inventory, scheduling, and development of Standard Operating Procedures

Bar Manager

Bonefish Grill
2018-10 - 2021-09
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Server

Hilton Cocoa Beach Oceanfront
2018-03 - 2018-10
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Bartender / Manager

Florida's Fresh Grill
2014-05 - 2018-03
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

Bartender

Bonefish Grill
2012-10 - 2014-06
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up bar for operation, obtained cash bank and stocked service bar.
Education

Bachelor of Science Medical Imaging Informatics/PACS

Eastern Florida State College
2017-08 - 2020-12

Associate of Applied Science Radiologic Technology

Eastern Florida State College
2015-05 - 2020-12

Associate of Arts General Studies

Eastern Florida State College
2013-08 - 2020-12

No Degree Business Administration

Southeastern University
2009-08 - 2010-01
Skills

Verbal and Written Communication

Team Building

Strategic Planning

Medical License

Radiologic Technology

X-ray

Patient Confidentiality

Diagnostic Imaging

Affiliations

American Registry of Radiologic Technologists

American Society of Radiologic Technologists

Phi Theta Kappa ΦΘΚ Honor Society

Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Licensed Radiologic Technologist R.T. (R) (ARRT)

2022-10

X-ray Examinations

Fluoroscopic Procedures

C-Arm Surgical Procedures

Timeline

Licensed Radiologic Technologist R.T. (R) (ARRT)

2022-10

Business Owner

Galaxy Bar & Grill
05-2021 - Current

Bar Manager

Bonefish Grill
2018-10 - 2021-09

Server

Hilton Cocoa Beach Oceanfront
2018-03 - 2018-10

Bachelor of Science Medical Imaging Informatics/PACS

Eastern Florida State College
2017-08 - 2020-12

Associate of Applied Science Radiologic Technology

Eastern Florida State College
2015-05 - 2020-12

Bartender / Manager

Florida's Fresh Grill
2014-05 - 2018-03

Associate of Arts General Studies

Eastern Florida State College
2013-08 - 2020-12

Bartender

Bonefish Grill
2012-10 - 2014-06

No Degree Business Administration

Southeastern University
2009-08 - 2010-01

X-ray Examinations

Fluoroscopic Procedures

C-Arm Surgical Procedures