Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Gabriel Owusu

IT Personnel/ Network Administrator
Greater Accra

Summary

Enthusiastic Computer IT personnel eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the policies and work tradition and training in hardware and networks. Motivated to learn, grow and excel in the Information Technology Field.

IT official with over two years of successful experience in managing computer systems and networks and providing solutions where a problem appear. Recognized consistently for performance excellence and contributions to success in my workplaces. Strengths in problem solving and quick learning backed by training in my training in computer networking and computer science.

Overview

3
3
years of post-secondary education
3
3
years of professional experience

Work History

Graduate Trainee | Assistant Graphics Designer

Doba Media Channel
2014-04 - 2014-09

as part of internship, I went to work for a printing press shop, I assisted in typing client works, editing, preparing of booklets for clients and also assisted the secretary.

  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Teacher and School Typist

Boyd Academy School.
2014-08 - 2015-09

I was responsible for the keeping of school data, i typed the schools exams exams by myself, i print and distribute. I handled the entry of terminal reports and Mid term exams. I taught ICT for basic 4, 5 and 6 and JHS 1, 2 and 3.

  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
  • Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.

Marketing and Relations Officer

British-Africa Education Group
2019-10 - 2019-12

I was a contract staff for three months with British-Africa Education Group. i served as one of their marketing and relations officer. my main duties were to reach out to new clients and sell tickets for educational seminars. maintain good customer relations, manage payments, issue receipts and also present tickets.

Mid Level | IT Hardware and Service Desk Team Mem.

o ACCESSBANK PLC
2020-02 - Current

responsible for the basic preparation of a new computer, domain authorization, installation of the banks customized enterprise operating system. server management, remote staff support and hardware maintenance.

IT Support(National Service Personnel)

National Health Insurance Scheme
2018-09 - 2019-08

As part of my national obligations as being a student, I served for

a one-year period for national service. Working there, i assisted with Hardware issues concerned with computers, repairs and fix. I also did a scheduled maintenance for systems to ensure their effective work.

Education

H N D - Computer Network Management

Koforidua Technical University
2015-09 - 2018-07

Bachelor of Science - Computer Science

VALLEY VIEW UNIVERSITY
2020-09 - 2020-11

Skills

Service desk team management

Hardware and software monitoring

Teamwork and flexibility

Onsite and remote services

Digital banking products and services

Service monitoring and evaluation

Vulnerability and risk assessment

Facility and equipment maintenance

Timeline

Bachelor of Science - Computer Science

VALLEY VIEW UNIVERSITY
2020-09 - 2020-11

Mid Level | IT Hardware and Service Desk Team Mem.

o ACCESSBANK PLC
2020-02 - Current

Marketing and Relations Officer

British-Africa Education Group
2019-10 - 2019-12

IT Support(National Service Personnel)

National Health Insurance Scheme
2018-09 - 2019-08

H N D - Computer Network Management

Koforidua Technical University
2015-09 - 2018-07

Teacher and School Typist

Boyd Academy School.
2014-08 - 2015-09

Graduate Trainee | Assistant Graphics Designer

Doba Media Channel
2014-04 - 2014-09
Gabriel OwusuIT Personnel/ Network Administrator