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Summary
Overview
Work History
Education
Skills
Certification
Honors
Accomplishments
Software
Timeline

Gabriel Brown

Health Care Administrative Associate
Akron
Summary

Healthcare Administrative Associate with proven ability to deliver exemplary level of service to patients. Plan and implement strategies for developing improved health care processes. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for positive interdepartmental relations leading to a high performing team.

Overview
2
2
Certifications
7
7
years of post-secondary education
6
6
years of professional experience
Work History

Patient Access Representative

University Hospitals
2019-07 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Used Soarian and UH Care to schedule patient appointments.

References: Bashar Mubashir MD (330)714-6573

Kathleen Korman RN, BSN Nurse Manager (330)235-7057

Licensed Pharmacy Technician

Acme Fresh Market
2016-08 - 2019-07
  • Set up and modified patient profiles in McKesson Connect to include current information such as medications and insurance details.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Reference: Chuck Weiss PharmD (330)678-1535

Utility Worker

Acme Fresh Market
2015-07 - 2017-03
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Managed overstocking, restocking and inventory control procedures.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Reference: Henry Johnson Store Director (330)678-1535

Education

Master of Science Hospital Administration

Capella University
2019-09 - 2022-05

Bachelor of Science Public Health

Kent State University
2017-08 - 2019-08

Associate of Arts

Eastern Gateway Community College
2014-08 - 2017-05
Skills

Project Management

U.S. Health Insurance Portability and Accountability Act (HIPAA)

Pharmaceutics

Medical terminology

Appointment Scheduling

ICD-10-CM Coding understanding

Third Party Reimbursement

Customer Service

Certification

Licensed Pharmacy Technician - Credential ID 09211073

2017-06

Certified Healthcare Access Associate (CHAA) - Credential ID 64667975

2020-09
Honors

National Society of Leadership and Success - Kent State University (12/2018 - Present)

Accomplishments
  • Collaborated directly with multiple clinical managers across Seidman Cancer Centers outpatient locations to integrate a new clinical service into UH Care in 2019.
  • Implemented a new pharmacy technician manual and administered guidelines that minimized administrative errors from 25% for new hires to 5% in 2018.
Software

Soarian

UH Care

Revspring

Microsoft Office

Timeline

Certified Healthcare Access Associate (CHAA) - Credential ID 64667975

2020-09

Master of Science Hospital Administration

Capella University
2019-09 - 2022-05

Patient Access Representative

University Hospitals
2019-07 - Current

Bachelor of Science Public Health

Kent State University
2017-08 - 2019-08

Licensed Pharmacy Technician - Credential ID 09211073

2017-06

Licensed Pharmacy Technician

Acme Fresh Market
2016-08 - 2019-07

Utility Worker

Acme Fresh Market
2015-07 - 2017-03

Associate of Arts

Eastern Gateway Community College
2014-08 - 2017-05