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Overview
Work History
Education
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Accomplishments
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Frankie James

Frankie James

Solutions Architect/Business Development Manager
Las Vegas
Summary

Performance-driven and dedicated Solutions Architect/Business Development Manager with a proven track record of success in developing new sales channels and establishing productive relationships with partners and customers, Great communicator with excellent leadership skills as well as the ability to work and perform well in team environments.

Overview
3
3
Certifications
27
27
years of post-secondary education
14
14
years of professional experience
Work History

Solutions Architect

Presidio
2015-10 - Current
  • Development of new sales channels, managed multiple accounts, and conducted professional market research to identify industry trends and market saturation.
  • Lead national digital transformation solutions practice to increased revenue by ~20% within 3 years and surpassed all sales goals and objectives by more than 10%.
  • Work closely with strategic vendors nationwide to drive new and existing business opportunities.
  • Implementation of all marketing and sales programs in Tri-State area for the digital transformation practice.
  • Established new relationships with other industry enterprises to determine if a partnership could be formed to generate additional sales opportunities.
  • Assist sales team by gathering business intelligence in specific verticals to improve Presidio’s position, not only on specific deals but strategically within many verticals.
  • Responsible for expanding existing technical and business footprint with roadmaps and best practice solutions.
  • Assisted in Account management & client services to build strategic and consultative relationships with Presidio customers.
  • Design value proposition for digital workspace to promote our solutions.
  • Create services based on our emerging and established technologies to increasing revenue growth.
  • Developed marketing and sales content for new and existing services.
  • Conduct EBC and Customer workshops for digital workspace solutions.
  • Lead regular business performance reviews with leadership and to provide status of sales and professional services campaigns.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.

Enterprise Architect

Petco
2013-03 - 2015-10
  • Sustain core business applications utilizing cloud technologies.
  • Designed technology value proposition to promote business solutions.
  • Planned and Participated in recruiting, resource management, and project staffing activities.
  • Managed IT vendor relations, service contracts, and staffing resources.
  • Responsible for IT budget and resource planning for corporate and sites nationwide.
  • Developed solution architecture to support core business processes and technology transformation programs.
  • Developed and executed on business plans driving partner and customer relationships and to maximize growth opportunities and deliver successful customer implementations.
  • Designed and implemented core business technologies to support all users nationwide.
  • Managed several offshore teams in day-to-day operations and problem resolution.
  • Migrated on premise workloads to Azure cloud infrastructure.
  • Develop and Document Petco’s technology architecture and play leading role in the vision and development of company’s future architecture to C-Level partners.
  • Designed and Migrated primary onsite infrastructure services to Microsoft Azure Cloud.
  • Lead effort to Offloaded Test and development server infrastructure to AWS and Azure cloud.
  • Lead team that supported Virtual infrastructure resources in Azure Cloud Platform.
  • Constructed architecture governance processes, communicating parameters to development staff during adoption training.
  • Authored development guidelines to expedite application design efforts through ready-made frameworks.
  • Developed application architecture strategy to specifically align with employer business goals.
  • Worked with developers and engineers to realize technological solutions.
  • Maintained current and in-depth understanding of business processes, needs and objectives.
  • Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
  • Designed internal process improvements to automate repetitive tasks, shortening data delivery times.
  • Employed Software-as-a-Service (SaaS) and Platform-as-a-Service ( PaaS) products to reduce initial outlay in systems purchasing.

Solutions Architect

Cisco Systems Inc.
2008-02 - 2012-12
  • Architect and Implement Cisco UCS with a focus on cloud computing.
  • Lead complex sales efforts with cisco’s largest customers and service providers.
  • Helped develop documentation and best practices for VDI and Application virtualization deployments on Cisco UCS.
  • Pre-sales/Post-sales, design, and implementation of VMware/EMC/Cisco virtual infrastructure (vBlock).
  • Lead Pre-sales, Implementation, documentation of flexpod architecture for Cisco/Netapp/VMware partnership.
  • Planned and implemented tiered storage and de-duplication technologies.
  • Implemented early drafts of sales, marketing and solutions development for the Cisco UCS platform.
  • Pre-sales and Implementation of cloud computing, VDI and Server consolidation based on the Cisco UCS platform for Service Provider and enterprise customers.
  • Participate in pre-sales and post-sales executive briefings for Cisco server infrastructure, conduct customer training classes and product events as it relates to Cisco Datacenter technologies.
  • Responsible for building strategic relations with hardware and software vendors to deliver the best practice solutions on Cisco products as it relates to datacenter technologies.
  • Work with third party software vendors to vet their software on Cisco UCS products and to leverage in pre/post sales efforts.
  • Constructed architecture governance processes, communicating parameters to development staff during adoption training.
  • Created migration strategies to bridge development gaps between existing software architecture and future updates.
  • Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
  • Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
  • Drafted visual representations of software architecture design for presentation to stakeholders.
  • Assessed under-performing software and developed actionable improvements.

Solutions Architect

Technology Integration Group
2007-10 - 2009-02
  • Design and roadmap 3-5 year tiered storage strategy based on best of breed technology.
  • Helped create a Disaster recovery plan with VMware technologies for Customers Co-location sites.
  • Ran Pre-sales and post-sales efforts for various product lines within the professional services organization.
  • Managed and supported VMware virtual infrastructure for several clients.
  • Design and road mapped customer virtual infrastructure for co-location (future primary site).
  • Planned, design implemented data-domain de-duplication technology.
  • Developed strategies for integrating one storage/DR solution for both mainframe and open systems architectures.
  • Documented risk mitigation plans for various clients as it relates to IT to support sales efforts.
  • Responsible for building strategic relations with hardware and software vendors to deliver the best practice solutions and to produce sales material.
  • Sequenced applications for various application virtualization technologies.
  • Deployed application virtualization technologies using Citrix XenApp, Microsoft SoftGrid and VMware’s ThinApp.
  • Architect datacenter strategies, consolidating both hardware software.
  • Worked with business analysts and different subject matter experts to gather and define requirements, identify constraints and plan scopes.
  • Developed long-term strategies for different business segments.
  • Wrote detailed architectural design plans, security requirements and specifications.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Education

Associate of Science Computer Information Systems

Portland Community College
1994-09 - 2021-06

Master of Science Computer Science And Programming

University of Oregon
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Skills
Business development
Business processes
Business solutions
Leadership
RFP

Key decision making

Verbal and written communication

Sales expertise

Performance metrics

Strategic Planning

Territory Management

Revenue Generation

Account management

Goals and performance

Vendor management

Systems and software programs

Technical architecture

Software Architecture

Architecture improvements

Project requirements analysis

Software Analysis

Service-Oriented Architecture

Accomplishments
  • Created Citrix Fast Start program, resulting in reusable repeatable program for Citrix greenfield customers.
  • Accomplished getting Citrix CSP accreditation to allow more avenues for software sales and recurring revenue streams.
Certification

VMware VCP

2014-06

NVIDIA Platform Certified

2020-11

IGel Certified Professional

2020-12
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Timeline

IGel Certified Professional

2020-12

NVIDIA Platform Certified

2020-11

Solutions Architect

Presidio
2015-10 - Current

VMware VCP

2014-06

Enterprise Architect

Petco
2013-03 - 2015-10

Solutions Architect

Cisco Systems Inc.
2008-02 - 2012-12

Solutions Architect

Technology Integration Group
2007-10 - 2009-02

Associate of Science Computer Information Systems

Portland Community College
1994-09 - 2021-06

Master of Science Computer Science And Programming

University of Oregon
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