Contact Faith Johnson, Ventura

Work History

Big Lots

Ventura , CA

2020.12 - Current

Processed transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Sears

Ventura , CA

2019.08 - 2020.02

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Performed stocking and informed management of low inventory quickly.
Greeted customers, helped locate merchandise and suggested suitable options.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Trained and developed new sales team associates in products, selling techniques and company procedures.

Goodwill

Ventura , CA

2018.03 - 2019.08

Processed transactions, including cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Increased sales by offering advice on purchases and promoting additional products.
Assisted customers by answering questions and fulfilling requests.
Counted cash in register drawer at beginning and end of shift.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Checked prices for customers and processed items sold.