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Summary
Overview
Work History
Education
Skills
Timeline

Faith Johnson

Ventura

Summary

Reliable Sales Associate offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

4
4
years of post-secondary education
2
2
years of professional experience

Cashier

Big Lots
2020-12 - Current
  • Processed transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Sales Associate

Sears
2019-08 - 2020-02
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Performed stocking and informed management of low inventory quickly.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Cashier

Goodwill
2018-03 - 2019-08
  • Processed transactions, including cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold.

Work History

GED

Ventura High School
2013-08 - 2017-06

Education

Skills

Cash register operations

Cash drawer management

Payment collection

Customer assistance

Bagging and packaging

Credit card processing

Refunds and exchanges

Stocking and replenishing

Heavy lifting

Product restocking

Cashier - Big Lots
2020-12 - Current
Sales Associate - Sears
2019-08 - 2020-02
Cashier - Goodwill
2018-03 - 2019-08
Ventura High School - GED,
2013-08 - 2017-06

Timeline