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Ethan Smith
Keswick,ON
Summary
A resourceful, dedicated, reliable, and hardworking individual with excellent analytic skills and a demonstrated commitment to providing great customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
11.2020 - 08.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Crew Trainer
McDonald's
08.2022 - Current
- Enhanced crew performance by implementing effective training strategies.
- Worked with management to identify areas of improvement and develop improved training tactics.
- Provided coaching and mentoring to employees.
- Trained other employees in customer service, food safety, and performance requirements.
- Maintained current knowledge of all team position requirements.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Scorekeeper
IEM Basketball
02.2018 - 05.2019
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Enhanced game experience by accurately recording scores and statistics.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Ongoing communication with referees and officials throughout basketball
Camp Counselor
YNBA Basketball
06.2018 - 08.2018
- Monitored participation in recreational activities to provide assistance to participants.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
High School Diploma -
Keswick High School
Keswick, ON06.2023
Skills
- Exceptional communication and interpersonal skills
- Good organization skills
- Effective in high pressure situations
- Punctual and dependable
- Basic knowledge and understand of computer software and hardware
- Hard worker with positive attitude
- Team player that works well with others
- Responsible
Timeline
Crew Trainer
McDonald's
08.2022 - Current
Crew Member
McDonald's
11.2020 - 08.2022
Camp Counselor
YNBA Basketball
06.2018 - 08.2018
Scorekeeper
IEM Basketball
02.2018 - 05.2019
High School Diploma -
Keswick High School