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DS BHARATH KUMAR
Bangalore
Summary
I wish to work in excellence for the satisfaction of my employer and work hard to be an asset for my organization and seek for a challenge that gives a scope to strengthen and achieve the same
Overview
11
11
years of professional experience
Work History
Cluster Manager & Ops Analyst
FreshMenu PVT LTD
Bengaluru
09.2022 - 05.2024
- Menu Visibility check on Aggregators
- Increased the visibility of promotional deals.
- Implemented strategies that resulted in increased revenue by effectively managing inventory and minimizing instances of product unavailability
- Enhanced Pan India feedback systems by incorporating customer ratings and reviews.
- Shared prep time reports and planned for enhanced performance
- Analysing Growth & Degrowth for Kitchens
- Provided Stockout reports
- Streamlined operation by providing accurate attendance data for administrative purposes
- Shared Actual Headcount Adherence reports.
- Maintained Week Rosters for Pan India.
- Implemented measures to increase exposure of kitchen activities on online platforms
- Update & Check Kitchen Timings On aggregators
- Provided attrition and backfill reporting to the hiring team.
- Sharing Petty cash Expenses report for the day
- Managed Pan India petty cash transactions for daily operations and ensured timely submission of bills.
MOD
Hygiene Big bites PVT LTD
Bengaluru
01.2019 - 09.2022
- Conduct briefing on restaurants procedures and expectations of the organization
- To prepare schedule for kitchen staff to ensure coverage in operational hours
- Provide online solution to customers on real time
- Ensuring good quality in services provided
- Dedicating time to develop our team using our tailored development framework
- Oversee ordering/receiving, Transfers, variance,Wastage reports and inventory control of all food products, beverages, supplies
- Building process and Structure
- Train and develop staff to assist in kitchen duties
- Prioritize time and energy into areas that add value to the experience or profitability of the business
- Oversee the Kitchen additional expenses & control
- Kitchen wastage control
- KIP drive (wastage, Revenue, cancelation, Negative Rating, Happy customer, daily activity driving)
- Supervise food prep and cooking
- Manage the day-to-day kitchen operations and maintenance
- Will work efficiently for the following ordering, inventory, scheduling, time & labor
- Will take part in & perform all inventories to ensure that all products are accurately counted and recorded
- Maintains food quality standards for the Kitchen
- Oversees all phases of food procurement service, including storage and food preparation, recipe adherence and service and production time standards
- Conducts daily line checks, food reviews and recipes of the day
- Ensures that clear feedback is provided to the entire kitchen team
- Handling multiple branches
Grocery & F&V Store Manager
Price Club PVT LTD
Bengaluru
01.2017 - 12.2019
- As a grocery store manager the responsibilities include hiring and training new employees, ensuring good quality service provided, managing orders, Keep track record of Purchase, maintaining employee schedules, and tracking inventory
- Prepared monthly reports on sales figures, expenses, profits.
- Resolved customer complaints in a timely manner.
Riders Support Executive
Rocket Logistics PVT LTD
Bengaluru
12.2015 - 12.2017
- Partnered with Delivery Executive to provide Solutions via phone, email, and chat
- Provided guidance and organization for team members while building reports, handling escalations and conducting application training.
Dispatch Assistant
Blue Dart Express LTD
Bengaluru
01.2013 - 12.2015
- To be a part of a dynamic team who works hard to provide an exceptional service, be adaptable to quickly changing business requirements and be an innovative thinker
- Organize the workload for the dispatch team and Supervise Warehouse operations
- Performed quality assurance checks on products before releasing them from warehouse storage facilities.
- Reviewed driver logs for accuracy prior to submitting them for payroll processing.
- Investigated customer complaints related to delays in deliveries or discrepancies in orders received.
Education
B Com Pursuing -
Shobana Memorial High School
Bengaluru, KASkills
- Computer:
- Word & Excel
- Soft Skills:
- Ability to handle petty cash transfers
Interests
04th Cross Pooja garden Kalkere main road Bangalore - 560016, and motivate my colleagues People management INTERESTS , Playing cricket Listening to Music Reading Good Comics Gardening Cycling Shobhana Memorial High School SSLC - DJ Halli Govt PU College 2nd PUC
Languages
- English, Hindi, Tamil & Kannada
Additional Information
- Ability to work in group
Timeline
Cluster Manager & Ops Analyst
FreshMenu PVT LTD
09.2022 - 05.2024
MOD
Hygiene Big bites PVT LTD
01.2019 - 09.2022
Grocery & F&V Store Manager
Price Club PVT LTD
01.2017 - 12.2019
Riders Support Executive
Rocket Logistics PVT LTD
12.2015 - 12.2017
Dispatch Assistant
Blue Dart Express LTD
01.2013 - 12.2015
B Com Pursuing -
Shobana Memorial High School