Summary
Overview
Work History
Education
Skills
Hobbies
Timeline

Divyanshu Patel

Tech Bus System Associate
Hyderabad

Summary

Experienced Business Analyst/Project Manager with over 8.5 years of experience in Service and Banking . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements with proficiency in Auditing,Reporting & Analytics,Licensing,Quality Assurance with extensive exposure in working with global clients and cross functional teams.

Overview

4
4
years of post-secondary education
8
8
years of professional experience

Tech Bus System Associate

Wells Fargo
2018-10 - Current
  • Performed Identity and access management audit and reporting.
  • Access performance review.
  • Audit for system review includes user access, provisioning ,certifications and de-provisioning.
  • Authentication requirements and Approvers.
  • Service account remediation's.
  • Analytics and reporting for IAM.
  • KPI/KRI , Measurements for Applications.
  • Recommendations/ Compliance.
  • Increase Audit Scope By 30 %
  • Reporting Recommendations
  • Scrum Master for Reporting crews building data relationship and data movement back-and-forth from current state (sunset ,sunrise ).
  • Planning and estimation of User stories and Tasks; Creating Sprint backlog.

Business Systems Consultant

Wells Fargo
2016-10 - 2018-10
  • Oct’16 – Till Date Client:, Company: Wells Fargo India.
  • Project: Access Governance Automation is reporting and Analytics App that provides platform for wells Fargo Senior Management team to analyses and act for certification and access.
  • Performed review of Dataset with owners and getting clarifications on requirements Collaborating with request Owners and Scrum Masters on overall landing of current state, identifying process gaps, risk mitigation, building End-to-End data flow scenarios across current state.
  • Detailing functional design, creating process flows and data flows Mentoring team, conducting Technical reviews Writing User Acceptance test cases and conducting User acceptance tests Analysis and troubleshooting issues Providing comprehensive support to all end users and stakeholders through training and documentation.
  • Assessed business needs and problem areas to create focused solutions.

Business Analyst/ Project Manager

BMW, Accenture
2015-11 - 2016-10
  • Client service reporting is tool crated under High performance delivery platform of Accenture to generate automatic reports and publish to clients related to AD(Application Development), AM(Application maintenance ) and AT(Application testing).
  • Application development methodology is Scrum, while Engineering practices like DevOps, Combined engineering are followed.
  • Managed 10+ member team (Managed Services contract) on application development.
  • Developed crucial functional requirement specifications, creating detailed use stories and process flow and data flow diagrams Planning and estimation of User stories and Tasks; Created Release and Sprints backlog.
  • Conducted meticulous gap analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives and trainings.

Software Analyst

Microsoft IT, Accenture
2012-06 - 2015-07
  • MSL is application that Microsoft uses to track large volumes of sales to both end customers and re-sellers.
  • Worked on quoting and ordering programs which Licenses Microsoft Software Products and services to Retailers, Distributors, Channel Partners.
  • Contributed to application development as developer with 10 % increased efficiency in SQL for Business Planning Tool called ‘POET’ which was used by Sales team to order products.
  • Technical design, review, coding, Unit testing, automation, estimation and code reviews.

Work History

B.Tech - Chemical Engineering

SRM University
2008-07 - 2012-05

Education

Skills

    Business Analysis / Project Management

Custom Software Development
Database Design (RDBMS)

Reporting Using Tableau,Forecasting

Enterprise-wide Implementation
IT PROJECT LIFECYLE
Feasibility study, Impact analysis

Root cause analysis,Risk management

Change management

Agile and WaterFall

Team building & Mentoring

Technologies SQL Server, SSIS, Tableau, Data Modelling

Databases MS SQL

Tools MSBI (SSMS & BIDS), Team Foundation System, SSMS, SQL Server Management Studio 2016,Visio

Business analysis,UML, SDLC,Stories, Use Case

Hobbies

  • Driving
  • Cooking
  • Talking to Old People Around
Tech Bus System Associate - Wells Fargo
2018-10 - Current
Business Systems Consultant - Wells Fargo
2016-10 - 2018-10
Business Analyst/ Project Manager - BMW, Accenture
2015-11 - 2016-10
Software Analyst - Microsoft IT, Accenture
2012-06 - 2015-07
SRM University - B.Tech , Chemical Engineering
2008-07 - 2012-05

Timeline

Divyanshu PatelTech Bus System Associate