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Devyn Novak
Joliet,Il
Summary
Dynamic professional with a proven track record at Joliet Junior College, excelling in customer service and problem-solving. Strong communication and creativity led to innovative solutions that enhanced team performance. Proficient in social media and design, thriving in collaborative environments to ensure exceptional outcomes and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Planetarium and Digital Marketing Assistant
Joliet Junior College Corporate & Community Services
Joliet, Illinois
04.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Volunteer teacher assistant
Schilling Elementary School
06.2021 - Current
- I helped students with assignments and gently guided them to the solutions
- I developed relationships with students to be able to more effectively help them and to understand their needs
- I assisted teachers and other staff members with various tasks and assignments
Team Member
Culvers
Joliet, USA
02.2022 - 03.2025
- I assisted guests with their needs in a polite and friendly manner
- I listened to guests' concerns and assisted them until confirmed satisfaction
- I communicated with my coworkers to create a helpful environment which allowed us to help each other where there is extra help needed
- When problems occurred, I was one of the people my coworkers would go to when in need of assistance
- Provided excellent customer service in fast-paced restaurant environment.
- Maintained cleanliness and organization of workstations during busy shifts.
- Collaborated with team members to ensure smooth service operations at peak times.
Education
High School Diploma -
Joliet Central High School
Joliet05.2024
Associate of Science - Planetary Geology
Joliet Junior College
Joliet, ILSkills
- Leadership
- Social media
- Editing
- Design
- Communication
- Creativity
- Problem-solving
- Teamwork
- Customer service
Affiliations
- Pre-Silver competitive figure skater
- President of the Joliet Central High School Astronomy Club for the year 2023-2024
Accomplishments
- Astronomy Club President
- Led meetings which included helping my peers learn more about astronomy, finding fun ways to engage club members, and encouraging peers to look more into astronomy.
- I helped the teacher sponsor plan club events and helped organize these events.
- I facilitated and developed student debates around the subject of astronomy which includes debating about different theories and how the universe works.
- Elite Figure Skater
- Showed determination when practicing by working hard to increase my skills and trying new skills.
- Communicated effectively and built relationships with other skaters and coaches to create a safe and fun skating environment.
- Was a mentor skater/ a positive role model for younger skaters to look up to and encouraged development.
Certification
- Mandated Reporter
References
References available upon request.
Timeline
Planetarium and Digital Marketing Assistant
Joliet Junior College Corporate & Community Services
04.2025 - Current
Team Member
Culvers
02.2022 - 03.2025
Volunteer teacher assistant
Schilling Elementary School
06.2021 - Current
High School Diploma -
Joliet Central High School
Associate of Science - Planetary Geology
Joliet Junior College