We love knowing who’s finding Bold.pro useful! Are you…?
(1 of 2)
NUR AZMINA LIM
WAITRESS
Mukah, Sarawak
Summary
Proven track record in enhancing customer satisfaction and maintaining high service standards, notably at New Arwa Cafe. Skilled in guest relations management and dining area upkeep, demonstrating strong customer service and organizational abilities. Excelled in fast-paced environments, achieving efficient and accurate transaction handling.
Overview
3
3
years of professional experience
Work History
WAITRESS
NEW ARWA CAFE
12.2022 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
CASHIER
NEW ARWA CAFE
12.2022 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
MAXIM DRIVER
MAXIM
04.2023 - 12.2023
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
FOODPANDA RIDER
Foodpanda MY
03.2021 - 11.2022
- Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.
- Assisted with training new riders by sharing expertise on best practices and safe riding techniques, fostering a supportive team environment.
- Followed all traffic regulations diligently, minimizing accidents and upholding the company''s reputation for safe transportation services.
- Handled cash transactions accurately, ensuring proper payment for services rendered while maintaining financial accountability.
Education
High School Diploma -
SMK SAINT PATRICK MUKAH
Mukah, Sarawak, Malaysia11.2017
High School Diploma -
SMK SAINT PATRICK MUKAH
Mukah, Sarawak, Malaysia 04.2001 -
Skills
Customer Service
Dining area maintenance
Guest Relations Management
Menu Recommendations
Languages
Chinese (Mandarin), Malay
Native language
Chinese (Mandarin)
Advanced
C1
English
Advanced
C1
Malay
Proficient
C2
Timeline
MAXIM DRIVER
MAXIM
04.2023 - 12.2023
WAITRESS
NEW ARWA CAFE
12.2022 - Current
CASHIER
NEW ARWA CAFE
12.2022 - Current
FOODPANDA RIDER
Foodpanda MY
03.2021 - 11.2022
High School Diploma -
SMK SAINT PATRICK MUKAH
04.2001 -
High School Diploma -
SMK SAINT PATRICK MUKAH