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Chanel Poe
CHHA | Medical Assistant
Philadelphia,PA
Summary
A diversely, qualified Medical Assistant with over 3 years of experience. Trained and certified in providing fluctuating services, including Certified Home Health Aide, Phlebotomist, offers Administrative Assistance, as well as, assists patients with Mental Ill and dealing with drug recovery and rehab. An array of tasks were performed, including mobility support, dressing wounds and assisting with all over hygiene. Proficient at administering medications, as well as exceedingly detail-oriented in maintaining clean and organized personal areas. Availability is open to work any shift, including holidays, which shows efficiency, dependability and most importantly dedication. Completely steadfast on delivering consistent attention to client safety, comfort and aspire to protect patients confidentially at all costs. Ready to contribute hard work, and excellent organizational skills to help the teams growth and motivated to learn, grow and excel in the Health Field.
Overview
2
2
Certifications
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Certified Home Health Aide
America Home Health Care
Philadelphia, PA
04.2020 - Current
- Assist patients with use of commode and/ or supply bedpan.
- Transfer patients from different modes of dependency.
- Maintain clean, safe and well-organized patient environment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assist patients with handling daily chores and errands by transporting to appointments 1-3 times per week, cleaning personal spaces and purchasing supplies.
- Coordinate daily medicine schedules for administration at breakfast, lunch and dinner and help clients address symptoms and enhance quality of life.
- Assist patients with dressing and grooming, helping to overcome and adapt to mobility restrictions.
- Cook tasty, nourishing meals for patients with heart conditions to promote better nutrition.
- Maintain records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Certified Home Health Aide
One Care Inc
Philadelphia, PA
08.2016 - 04.2020
- Assist patients with use of commode and/ or supply bedpan.
- Transfer patients from different modes of dependency.
- Maintained clean, safe and well-organized patient environment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Coordinated daily medicine schedules for administration at breakfast, lunch and dinner and help clients address symptoms and enhance quality of life.
- Assisted patients with dressing and grooming, helping to overcome and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients with heart conditions to promote better nutrition.
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Certified Home
H&M Home Health Care
Philadelphia, PA
10.2018 - 03.2020
- Assist patients with use of commode and/ or supply bedpan.
- Transfer patients from different modes of dependency.
- Maintained clean, safe and well-organized patient environment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Coordinate daily medicine schedules for administration at breakfast, lunch and dinner and help clients address symptoms and enhance quality of life.
- Assisted patients with dressing and grooming, helping to overcome and adapt to mobility restrictions.
- Cooked tasty, nourishing meals 3 times daily for patients with heart conditions to promote better nutrition.
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Phlebotomist
Interstate Blood Bank
Philadelphia, PA
07.2017 - 09.2017
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Obtained blood specimens by performing venipunctures and finger sticks
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collection priority usually was increased by 5%- 10% each day because of hard work and communication between coworkers.
Clerical Medical Assistant Extern
Penn Medicine
Philadelphia, PA
03.2017 - 06.2017
- Observed numerous amount of medical surgeries and procedures be performed in Otorhinolaryngology department operating rooms.
- Proficient in Epic/ Navicare to. Used to help improve patient safety and satisfaction, as well as improve efficiency at point of care
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sterilized and set up instruments in over 10 exam rooms each day
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained accurate medical histories from patients, highlighting critical information, vitals and current complaints via patient interviews.
- Proficient in using Intranet as support in work place
- Attended required training, education and meetings.
- Offered age-appropriate patient care before, during and after exams.
- Welcomed patients and inquired about wellbeing since last treatment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Cashier •Prep cook
Artisan | Snap Custom Pizza
Philadelphia, PA
02.2016 - 07.2016
- Customize pizzas and salads.
- Make signature pizzas and salads, also customized pizzas and salads to customers' preference
- Cleaned dining area and bathroom to guarantee customers satisfaction and comfortability and ensure no spread of germs
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Sanitized kitchen surfaces and equipment by cleaning ovens and prep materials
- Produced over 500 dishes per day and maintained near-perfect customer satisfaction scores.
- Prepared estimated 300 orders simultaneously during peak lunch rush hours between 12pm- 2pm, maximizing customer satisfaction and repeat business.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Education
Diploma - Medical Assisting
Brightwood Career Institute
Philadelphia, PA 09.2017 - 06.2018
High School Diploma -
The Preparatory Charter High School of Mathematics
Philadelphia, PA 09.2014 - 06.2015
No Degree -
West Catholic Prep
Philadelphia, PA 09.2011 - 06.2014
Skills
Organization and Time management
Leadership
Microsoft Software proficiency
Medication Administration
Patient care
First aid and safety
Care plan assessment
Clinical quality program standards
CPR, AED, First Aid 11/2020
Patient oral care
Patient Scheduling
Phlebotomy
Companionship and emotional support
Efficient and reliable team player
Medical billing and coding
Ph testing
Compassionate caregiver
Using centrifuge
Assisting with physical exams
Simple dressings
EMR / EHR
Certification
CPR
Software
Timeline
Certified Home Health Aide
America Home Health Care
04.2020 - Current
Certified Home
H&M Home Health Care
10.2018 - 03.2020
Diploma - Medical Assisting
Brightwood Career Institute
09.2017 - 06.2018
Phlebotomist
Interstate Blood Bank
07.2017 - 09.2017
Clerical Medical Assistant Extern
Penn Medicine
03.2017 - 06.2017
Certified Home Health Aide
One Care Inc
08.2016 - 04.2020
Cashier •Prep cook
Artisan | Snap Custom Pizza
02.2016 - 07.2016
High School Diploma -
The Preparatory Charter High School of Mathematics
09.2014 - 06.2015
No Degree -
West Catholic Prep
09.2011 - 06.2014