Carleen Mandwe
Panorama,BC
Summary
Motivated, and reliable individual eager to contribute to successful business through dedication, attention to detail and excellent organizational skills. Committed to ensuring positive client experiences and satisfaction in a clean and safe environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
House Cleaner
Self Employed
Cardston, AB
09.2014 - 06.2020
- Accepted accountability for all assigned building keys.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Emptied trashcans and transported waste to collection areas.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Salesperson
Healthykitchens.com
Cardston, AB
09.2009 - 12.2018
- Transported merchandise and independently performed brokerage operations at Canadian border
- Used social media to advertise and find potential customers
- Listened to customers and introduced solutions to satisfy personal needs.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Checked pricing on website, and printed or emailed invoiced to customers.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Assisted with warranty procedures
Housekeeping Attendant
Northland lodge
Waterton, AB
06.2014 - 09.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Cleaned and stocked minibars with necessary beverages and supplies.
- Replaced used towels and other bathroom amenities such as shampoo, toilet paper and soap.
- Maintained public and guest room floors by mopping, sweeping and vacuuming.
- Stocked bathrooms with toilet paper, towels, and toiletries.
Dayhome Provider
Self Employed
Calgary, AB
05.2005 - 06.2007
- Helped children with personal hygiene, including changing diapers of very young children and assisting older kids with bathroom requirements.
- Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
- Kept children safe and secure in different environments with diligent monitoring.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
Site Resident Manager
Calgary Housing Authority
Calgary, Alberta
01.2002 - 10.2004
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Conducted property move-ins, move-outs and walk-through inspections and maintained careful records monthly.
- Conducted inspections of property grounds, and buildings to identify maintenance concerns and direct timely repairs.
- Communicated effectively with residents and company associates.
Building Representative
Calgary Housing Company
Calgary, AB
06.1998 - 05.2002
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution
- Fostered community relationships to improve resident satisfaction
- Strategized to improve resident care and satisfaction and held yearly meetings with directors to advocate for resident needs.
- Provided swift and knowledgeable emergency support in line with building crisis protocol.
- Supported personal needs of residents dealing with diverse conditions.
- Enforced policies and safety standards through nightly building and ground rounds.
School Bus Driver
Southland Transportation
Calgary, AB
09.1998 - 09.1999
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Office File Clerk
Shortridge Civil Enforcement
Calgary, AB
06.1997 - 11.1997
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Responded to internal and external requests for information.
Aerobics Instructor/Fitness Center Attendant
Spa Lady
06.1997 - 10.1997
- Designed and implemented two fitness instruction classes, including Dance Fitness, Low Impact, and step classes.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Aerobics Instructor
Mendinhall Gym
Juneau, AK,
01.1997 - 05.1997
- Choreographed and implemented fitness instruction classes, including step and High/Low aerobics.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Established classes to effectively match skill and learning levels of all participants.
Dermatologist's Assistant
Dr. Michaud
Juneau , Alaska
01.1997 - 05.1997
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Reviewed services rendered and completed to reconcile codes.
Education
General Science
Brigham Young University
Oahu Hawaii 1 Year 1995-1996Skills
- Creativity minded
- Vision Focused
- Relationship building
- Effective leader
- Conflict Resolution
- Attention to details
- Task Focused
- Organized
- Time management
Websites
Certification
- Holistic Doula Certification, Pacific Rim College - May 2022
- Certified BCRPA Fitness Knowledge Training - May 1997
Volunteer Fitness Instructor
choreographed and taught fitness classes local community fitness group 2019-2020
facepainting
Self taught face-painter who has worked both volunteered and paid events
Homeschooler
I have homeschooled and currently homeschool my children grade K-9 on and off for 7 school years
References
Stacey Tangren
NorthLand Lodge
Staceytangren@gmail.com
work 403-859-2353
mobile 801-809-9380
Eve Verdon
Cardston Midwives
eveverdon@gmail.com
403-593-2367
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
House Cleaner
Self Employed
09.2014 - 06.2020
Housekeeping Attendant
Northland lodge
06.2014 - 09.2015
Salesperson
Healthykitchens.com
09.2009 - 12.2018
Dayhome Provider
Self Employed
05.2005 - 06.2007
Site Resident Manager
Calgary Housing Authority
01.2002 - 10.2004
School Bus Driver
Southland Transportation
09.1998 - 09.1999
Building Representative
Calgary Housing Company
06.1998 - 05.2002
Office File Clerk
Shortridge Civil Enforcement
06.1997 - 11.1997
Aerobics Instructor/Fitness Center Attendant
Spa Lady
06.1997 - 10.1997
Aerobics Instructor
Mendinhall Gym
01.1997 - 05.1997
Dermatologist's Assistant
Dr. Michaud
01.1997 - 05.1997
General Science
Brigham Young University
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