CARLEEN VANKAMPEN

Clearwater,FL

Summary

Dedicated hospitality professional with extensive experience in high-volume restaurant and guest service environments. Known for exceptional customer care, professionalism, reliability, and maintaining strong sanitation and service standards. Skilled at building guest relationships, creating positive dining experiences, and thriving in fast-paced team settings.

Overview

years of professional experience

Certification

Work History

Server

Applebee's

Bardmoor, Florida

05.2025 - Current

Delivered attentive, high-quality service in fast-paced restaurant environment, enhancing guest experience
Handled multiple tables efficiently, ensuring high levels of guest satisfaction throughout shifts
Built strong guest relationships, leading to increased repeat customers and specific table requests
Assist with opening, closing, stocking, and overall team support responsibilities
Maintain cleanliness, organization, and sanitation standards throughout shifts

Premium Hospitality Server

Levy Restaurants / Tampa Bay Rays

St. Petersburg, Florida

01.2024 - 01.2025

Assisted with premium dining, buffet service, and hospitality operations, enhancing guest experience in high-profile sports environment
Maintained professionalism and efficiency while delivering exceptional service during high-volume events
Served media personnel, broadcasters, camera crews, office staff, grounds crew, and visiting team personnel, ensuring smooth operations during MLB events
Supported award banquets, holiday events, and large-scale catered functions in Lakeland, Florida

Caregiver / Home Care Professional

Home Care Partners

St. Petersburg, Florida

01.2020 - 01.2024

Delivered personalized in-home care to clients
Facilitated companionship and support for clients in daily tasks
Cultivated professional relationships with clients to ensure trust

Lead Server / Certified Trainer / Hostess

Crumps Restaurant

Homosassa, Florida

01.2016 - 01.2020

Trained new employees on service standards and restaurant operations, enhancing team readiness and consistency in service delivery
Delivered high-quality guest experiences in a fast-paced environment, fostering repeat business and positive reviews
Assisted with sales and hosting responsibilities, contributing to team development and improved guest satisfaction

Skills

Food Safety & Sanitation

Toast & POS Systems

Guests Relations

Catering & Event Support

Order Management

Time Management

Team Collaboration

Customer Service