Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
GeneralManager

Bryson Dalmacio

General Manager
Kapolei

Summary

Serviced-focused General dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities, interpersonal communication strengths and adaptability to change certain operations and procedures according to business needs.

Overview

4
4
years of post-secondary education

Work History

General Manager

Shays Filipino Cafe LLC
2016-05 - 2020-10
  • Delivered business strategy and developed front of house as well as back of house systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Implemented operational strategies and effectively built customer and employee loyalty through employee a new training system that allowed employees to learn better and created tag lines and other customer service systems to create a better customer experience.
  • Streamlined office operations through cloud based document storage, cloud based book keeping, and creating an email communication line for the two stores.
  • Improved brand awareness by monitoring all marketing campaigns and targeting specific keywords and characteristics to get a better turnover rate out of our marketing campaigns
  • Identified and capitalized on community business opportunities with effective networking by participating in community food events at churches as well as community parks
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.

Education

Bachelor of Business Administration - Business Management

University Of Hawaii - West Oahu
2016-01 - 2018-05

MBA - General

Chaminade University Of Honolulu
2019-05 - 2020-12

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Performance improvement

Budgeting

Relationship building

Project Management

Staff training/development

Employee scheduling

Efficient multi-tasker

Product development

Operations management

Business Development

Effective leader

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

General Manager

Shays Filipino Cafe LLC
2020-05 - 2020-10

MBA - General

Chaminade University Of Honolulu
2019-05 - 2020-12

Bachelor of Business Administration - Business Management

University Of Hawaii - West Oahu
2016-01 - 2018-05
Bryson DalmacioGeneral Manager