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Billie Silverio
Springfield,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Manager
Neighbors Mill Bakery & Cafe
10.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Manager
Mers Goodwill
07.2017 - 09.2019
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- fork lift certified
- load and unload trucks for warehouse and for sales
Education
No Degree - General Studies
Parkview High School
Springfield, MOHigh School Diploma -
Excel Center
Springfield, MOSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Staff Management
- Cross-Functional Teamwork
- Policy Implementation
- Performance Evaluations
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Effective Communication
- Problem Resolution
- Positive Attitude
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Team Development
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Task Delegation
- Staff Training
- Goal Setting
- Professional and Courteous
- Relationship Building
- Good Judgment
- Process Improvement
- Active Listening
- Self Motivation
- Reliability
- Adaptability
- Professionalism
Timeline
Manager
Neighbors Mill Bakery & Cafe
10.2021 - Current
Manager
Mers Goodwill
07.2017 - 09.2019
No Degree - General Studies
Parkview High School
High School Diploma -
Excel Center